[Resolved]  IndiaRush / Arnit Retail — The product ordered is not at all the one which got delivered, It came up with a really cheap quality

Address:560037
Website:indiarush.com

I had ordered one lehnga from Indiarush site. It got delivered to me. The quality it too cheap and its nothing like what i had ordered. Only the color is same, everything else is totally different.

I paid 3000 for this total rubbish product, it looks like a road side. I am really depressed with it.

I went to my account under Returns, it says " You have no item to return".

I called up customer care then, he said money won't be refunded. What the hell is this. What i ordered is so cheap and not at all the way it looked. Not even the design. It is totally different.

I don't want to buy any other crap from this site and I want my money back.
If the quality is too bad then I should get my money back. Why should I order something else in place of this one.

These people are simply keeping celebrity pictures and other designer clothes but now I got to know what the reality is.

My Order no : Order#[protected]
Product Ordered : Silk & Satin Machine Work Yellow Semi Stitched Lehenga - A48YA
SKU: IR2318_161216_ab-48-y-a
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Jan 31, 2017
Complaint marked as Resolved 
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2017
IndiaRush / Arnit Retail Customer Care's response
Dear Bhumika,

Greetings from Indiarush.com!!!

This regarding your order no. #[protected]. We would request you to please share your bank details in below format for the refund process.

Account Name

Account Number

Bank Name

Bank Branch

Bank Ifsc Code

Please feel free to contact us at [protected]@indiarush.com.

Thanks & regards
Team Indiarush
Verified Support
Jan 27, 2017
IndiaRush / Arnit Retail Customer Care's response
Dear Bhumika,

Greetings from Indiarush.com!!!

Thank you for sharing the account details.

We would like to inform you we have forwarded the details to our concern team, will processed the refund and may reflect in your bank account within 48-72 working hours.

We value your business with us

Best Regards

Team IndiaRush
Jan 31, 2017
Updated by Bhumika Pandey
Issue Resolved. Money credited to my Account. Thanks Team INdiaRush!!!
Verified Support
Feb 02, 2017
IndiaRush / Arnit Retail Customer Care's response
Dear Bhumika,

Greetings from Indiarush.com!!!

We would like to thank you for your rating support & feedback. This really helps us to improve our services much better for next time. Thank you once again.

Thanks & Regards:
Team IndiaRush
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    IndiaRush / Arnit Retail Phone
    +91 11 4083 4083 [Customer Care]
    IndiaRush / Arnit Retail Address
    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
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