[Resolved] IndiaRush / Arnit Retail — Unable to place order on this app although money debited from my account

Swati shree

from Mysore, Karnataka

Address:	560103
Website:	www indiarush.com

I have faced these issues for 3rd time. So please try to resolve these issues immediately within 24hrs.

1. Although COD is available for the items (which I have saved in my cart) but during placing the order COD option is not showing (Internet banking/debit card/credit card - these options are showing)
2. When I placed the order through online payment, money debited from my account but in this app it showed me payment unsuccessful.
3. Although payment made unsuccessful, indiarush credits debited from my account.

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Nov 18, 2016

Complaint marked as Resolved

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Swati,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, We request you to kindly provide us your order number or contact numbr so that we can get back to you on priority.

Thanks & regards:
Team IndiaRush.com
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)