IndiaRush / Arnit Retail — Worst customer service & product return

Address:Jaipur, Rajasthan, 302015
Website:www.indiarush.com

I bought products from india rush. my order no is[protected]. the product is really bad in quality. i want to return them but it was not giving me cash back option, just to replace or get credit to india rush account. what i will do with points credit in india rush account. after seeing the quality of these two products i am really not interested to buy anything. i do lot of online shopping but this site customer service is worst. the phone no updated on mobile [protected] - not a valid no, [protected] - trying from last three days & it always response as busy & then got disconencted. email id - [protected]@indiarush.com - emailed twice but no response. really pathetic, was really unhappy after spending 2700 rs. i want my money back not to credit in india rush account & when they aare not ready to help why these numbers are updated online to make customer fool. i was tired from dialing these numbers from last three days. please help.
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IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
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not deseve even zerrooooo
Dear Purnima Gupta,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, This is regarding your order number #[protected], We like to update you we have change your return action into get cash refund, your amount will get refunded in your bank account in next 2-3 working days, If you still have any concern feel free to revert us back, We are more than happy to help you.

Thanks & Regards:
Team IndiaRush.
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)

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    IndiaRush / Arnit Retail Phone
    +91 11 4083 4083 [Customer Care]
    IndiaRush / Arnit Retail Address
    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
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