[Resolved] IndiaRush / Arnit Retail — worst product delivered/refund amount not yet credited to my account

Karthikmkmmk

from Arcot, Tamil Nadu

Address:	New Delhi, Delhi, 110030
Website:	Www.indiarush.com

With regards to the trailing conversation of order no.[protected]. The customer care representative not providing correct statement when i ask to get the refund. I made lot of calls, every calls they said only its in process. When i send an email there is no response. When i ask the customer care person to drop an email like when i get the refund they said mail communication related thinks we will be handled its different team. I dont know how to get the refund. Totally fraud propels. Only one guy taking to me every time name "abi minye". Only one or two peoples handling all over the customercare i think. Every time i will wait for minimum 20 mints to get in touch with customer care.

Was this information helpful?

No (0)

Yes (0)

Sep 8, 2017

Complaint marked as Resolved

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2017

IndiaRush / Arnit Retail Customer Care's response Dear Karthik,

Greetings from IndiaRush!

Please accept our sincere apology for the inconvenience caused to you.

With reference to your email in regards to the refund for the order number[protected].

As per the telephonic conversation we would like to inform you that we are checking with the seller for the delivery of the product, we will initiate your refund from our end and same will be credited to your bank/credit card account within next 5-7 working days.

We assure you that we will try our level best to provide you great services in the near future.

Regards,
Sarvesh
Customer Support|| IndiaRush