[Resolved] IndiaRush / Arnit Retail — Wrong order received[protected]

Bhawna Mohan

from Delhi, Delhi

Address:	New Delhi, Delhi, 110030
Website:	indiarush.com

I have received a wrong product and no one is helping me.neither your helpline number work nor indiarush call me back.please I request you to help me. I don't want this product. My order no. Is[protected]. Please help me. I ordered this product in blue color and indiarush send me in orange.i have enclosed the picture of the product. Please help me return this product for a full return.

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Sep 21, 2016

Complaint marked as Resolved

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Bhawan,

Greetings from IndiaRush!!!

We apologize about the inconvenience cause to you, We request you to kindly provide us next 1-2 working days time more so that we can make it close your concern on priority.

Thanks & Regards:
Team IndiaRush.
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)

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Comments

Bhawna Mohan

from Delhi, Delhi

I am again writing it to you. This is the last time I'm buying from u. Plz help me I'm pleading. These people from India rush are not helpful at all. And these people intentionally don't pick there phones. They don't want to help us. Customers are in problem and they are not ready to help at all .instead they are asking us to post pictures of the product daily. I don't understand what us your problem. My order number is[protected]. They don't pick their phones. The color of the product I received is not what I ordered for. I ordered a blue colored lehenga.and you sent me a orange one.please help me .I'm getting frustrated now. Our money is involved and u guys cannot force us to take anything u will give.

IndiaRush / Arnit Retail Customer Care's response, Sep 21, 2016

Verified Support

Dear Bhawan,

Greetings from IndiaRush!!!

We apologize about the inconvenience cause to you, We like to update you we have already provided you the IR credit points in your IndiaRush account kindly login and check. if you still have any concern feel free to revert us back.

Thanks & Regards:
Team IndiaRush.
Need Help ?
care@indiarush.com
+91 8860870631 (10am-7pm)