IndiaRush / Arnit Retail — Wrong product and no response

Address:122010
Website:Www.indiarush.com

I am kavita verma and have purchased an online dress for 2200 approx on 20.04.2016. After receiving the delivery and realising the product is not as per shown on the site i requested for return which is under the policy. I have been trying to reach them over phone but the mobile no mentioned only answered my phone once. Now they don't answer my call from last 15 days almost and also after sending continuous mails, no pick up is done and no call back is arranged for my complain. I am stuck with this product which is not as per my order and the company is not responding for my emails or phone calls.

I don't believe in the company and this seems some fraud, kindly help in sorting this issue.


Regards
Kavita
[protected]
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IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
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Comments

Dear Kavita,

Greetings!!!

We apologize about the inconvenience caused to you, We request you to kindly provide us your Order Number so that we can investigate the same on priority.


Thanks & Regards:
Team IndiaRush.
[protected]@indiaRush.com
#[protected]

IndiaRush — Cancelled item but didnt got refund

I returned an order #DELIDRP207120 for i hvnt got the refund, i sent 3 emails regarding this but didnt got response at all please help me to get my money

Dear Kavita,

Greetings!!!

We apologize about the inconvenience caused to you, Hope your concern is resolved now, If still anything pending feel free to revert us back, We are more than happy to help you.

Thanks & Regards:
Team IndiaRush.
[protected]@indiaRush.com
#[protected]

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    IndiaRush / Arnit Retail Phone
    +91 11 4083 4083 [Customer Care]
    IndiaRush / Arnit Retail Address
    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
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