[Resolved]  IndiaRush — Cheating to customer

Address:North Goa, Goa, 0832
Website:www.indiarush.com

I had ordered a semiprinted lehenga from indiarush site of Rs.1399/- dated 22/11/2016
Order No.[protected].It took more than 5 days for delivery.The quality of the cloth was so cheap it was not even worth of Rs.500/- .I retured it on 30/11/2016 n now they are not ready to refund my money according to their policy we have to buy something or other from them and on top of that again they are charging shipping charges.I need to file a case regarding cheating to customer even provide me the update for the same with my refunding details as soon as possible.
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Apr 17, 2017
Complaint marked as Resolved 
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2017
IndiaRush / Arnit Retail Customer Care's response
Dear Gauravi,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, This is regarding your order number #[protected], we have already processed the refund into your indiarush account on[protected]. We request you to please check your Indiarush account for the same.

If you still have any concern kindly revert us back on the below mention e-mail id and contact number.

Need Help ?
[protected]@indiarush.com
+91 [protected](10am-7pm)
May 05, 2017
Updated by Gauravi Kundaikar
This is my secound complaint.After calling several times india rush is not responding my calls.They have credited my india rush account with only 900/- out of 1500/- .I need my refund back and not as india rush credit but in my bank account.
May 10, 2017
Updated by Gauravi Kundaikar
I didnt get my money credited yet...fooling customers bad service...dont even pick up the call...
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    IndiaRush / Arnit Retail Phone
    +91 11 4083 4083 [Customer Care]
    IndiaRush / Arnit Retail Address
    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
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