[Resolved] Indiarush.com — I am not getting my refund money | |||||
HI, my self is Deepmala Kushwaha and living in Hyderabad . My complain is that, I placed one of order (Order #[protected]on 8/12/2015 amount of Rs 3, 129.00 . I received that order on[protected] . When I checked that that order, I was become dissatisfied due to some reason .I decided to return that item and called the customer care number of shopping website but its always showing busy tone.I don't know whether its right or fake number .Then I sent one mail regarding to return my product .Immediately I received mail, that they are not able to collect back that item, because of area is out of Currier service and if you want to return that item, you have to ship this product with your self only (they will also refund Rs100 extra for shipping charfe ). The amount( Rs.3, 129.00) was big, then I decided to ship that item myself only .After that, it has been more than one month I am regularly follow customer care number and sending email for refund my money I am not getting any response from IndiaRush.com customer care . Kindly help me to resolve this issues. Regard, Deepmala Was this information helpful? | |||||
Complaint marked as Resolved
IndiaRush / Arnit Retail customer support has been notified about the posted complaint. Verified Support Jan 29, 2016 IndiaRush / Arnit Retail Customer Care's response Dear Deepmala, Greetings from IndiaRush!!! We apologize about the inconvenience caused to you. This is regarding your order number#[protected], We request you to kindly provide us next 5-7 working days time more will get the refund done on priority. kindly bear with us for the delay. if you still have any concern feel free to revert us back on [protected]@indiarush.com or you may contact us #[protected], We are more than happy to help you. Thanks & Regards: Team IndiaRush. | |||||
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