[Resolved] Indiarush.com — Object returned but no refund

Nikhil Khobragade

from Bengaluru, Karnataka

Website:

indiarush.com

I had ordered Kangana Ranaut Raw Silk Zari amp; Mirror Work Orange Unstitched Bollywood Style Suit - ANA1 on 3rd of November 2015. Order No. [protected] It took too long for them to deliver the item. So, I gave a request to cancel my order. I did not even receive this item. I was trying to reach Indiarush customer care for refund, but the mentioned number was busy every time. After trying for several days, I could talk to the customer care executive of Indiarush.com. I was told that refund request will be processed soon. However, nothing has happened till now. Its 2 months now since my money left my account. And Indiarush does not feel any obligation to return the free money. I need my money (Rs. 1399) back to my account for an item which I did not even touch.

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Complaint marked as Resolved

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Nikhil,

Greetings from IndiaRush!!!

We apologies for the inconvenience caused to you. As per our telephonic conversation, We like to update you we have refunded your amount through our payment gateway PayU Money on 2nd Feb.2016 if you still have any concern feel free to revert us back, We are more than happy to help you. Kindly bear with us for the delay in your revert.

Thanks & Regards:
Team IndiaRush.
+91 [protected] (10am-7pm)