[Resolved] IndiaRush — Credit points not received

kalpanareddy

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

This regarding the order no#Order #[protected]. I had ordered a dress material from this company named Indiarush. It got delivered on 22nd july 2015 and I placed a return request on 23rd july 2015 and asked for a credit points. . As per the procedure I uploaded the return receipt on the same day. The site is showing the product reached them on 27th july 2015. In between, I have been following up the matter on a daily basis with them. And every time I call, I hear the same template answer; "You will receive the store credit within but till now i didn't received any credit from them.

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Complaint marked as Resolved

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Kalpana,

Greetings from IndiaRush!!!

We apologies for the inconvenience caused to you. This is regarding your Order Number #[protected], We like to update you, We have provided you the credits for Rs 1499 Dated 27/08/2015 Same you have used in your new Order Number#[protected], Your concern is resolved, If you still have any concern feel free to revert us back, We are more than happy to help you, Kindly bear with us for the delay in your revert.

Thanks & Regards:
Team IndiaRush.
[protected]@indiarush.com
+91 [protected] (10am-7pm)