IndiaRush — Goods not delivered /amount paid not refunded | |||||
I had placed oder no.[protected] on 21.04.2016 for cotton white printed kurti with palazzo with size m with online shopping site 'indiarush.com'and made payment by credit card. After placing order i realized size m may not fit well and i should go for size l. So on 22.04.2016 i called on customer help no. & requested for size l which they accepted. On 23.04.2016 i received sms for shipment of item with size m thru courier ecomexp vide awb no.[protected]. I again called on customer care no. They ensured that i will get my requested size l. Till date & after a lapse of two months and even after repeated follow up.. Emails on their customer help i have nither received item i had ordered for nor they r refunding me the amount paid. They always reply two line saying give us time to resolve problem I dont know where s the problem? I would like have refund of amount paid with interest without any further delay. Was this information helpful? | |||||
IndiaRush / Arnit Retail customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
Comments
75%
Complaints
374
Pending
49
Resolved
266
+91 11 4083 4083 [Customer Care]
630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
Greetings!!!
We apologize about the inconvenience caused to you, We request you to kindly provide us next 2-3 working days time more so that we can investigate the same on priority. Kindly bear with us for the delay in your revert.
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)