I ordered a dress from IndiaRush at 15 Nov order id[protected]..amounting to rupees 1399/- Same day i cancelled it by sending mail to [protected]@indiarush .. Next morning i also called to customer care and confirmed cancellation..yet i got product delivery at 18 Nov. I rejected the parcel. Still waiting for refund..Plz refund my amount so that i can purchase the new dress with the same..there is a wedding in my family and i stuck in all these, i didnt get the solution what to do ... I am neither able to purchase from market nor from the same shopping site.. And i am not sure whether my refund would be done or not... Pls provide me a solution of my problem .. I request...
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Dec 22, 2016
Complaint marked as Resolved
Finally it got resolved ! Thank u very much
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
We would like to inform you that we have noted your request regarding the order no#[protected] regarding the refund. Moreover, same will be processed in next 48 hours maximum. Please wait till mentioned timeline we will share update with you.
If you still have any concern feel free to reach us at [protected]@indiarush.com.
Thanks & regards:
Team IndiaRush.com
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)
We would like to inform you that we have processed your request regarding the order no#[protected] on[protected]. Please check your bank accout for the same.
If you still have any concern feel free to reach us at [protected]@indiarush.com.
Thanks & regards:
Team IndiaRush.com
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm
Dec 17, 2016
Updated by Singhanuanamika I was said that amount has been refunded in my account by indiarush and i marked complaint as resolved on 2 dec... But still i didnt get my amount credited! Now i dont understand what to do...
We have already informed you that we have processed your request regarding the order no#[protected] on[protected] with refund reference number #[protected]. Please check your bank account for the same. For further queries please contact your concerned bank as refund was successfully processed from our end and now it is pending from your bank side.
If you still have any concern feel free to reach us at [protected]@indiarush.com.
Thanks & regards:
Team IndiaRush.com
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm
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