[Resolved] IndiaRush — Non payment of refund to my bank account | |||||
I have made purchase on Indiarush.com. My order no is[protected] which is Bollywood style semistiched lehnga.I was dissatisfied with product so i made a return and asked for refund to my bank account. They have refused to payment into my bank account while insisting on Indiarush credit as only refund option. There is no such policy barring to avail refund to my bank. They are being stubborn and worst their customer helpline is not respinsive. They have no reason to deny me my rights. I have sent emails to their care id but they simply don 'tcare. Please tellme what action should i take against India rush.. Was this information helpful? | |||||
Complaint marked as Resolved
IndiaRush / Arnit Retail customer support has been notified about the posted complaint. Verified Support Feb 05, 2016 IndiaRush / Arnit Retail Customer Care's response Dear Nikita, Greetings from IndiaRush!!! We apologies for the inconvenience caused to you. This is regarding your order number #[protected], We like to update you Yes we do provide refund if product is wrong or defected in dissatisfaction case will only provide credits, We request you to kindly go through with our return policy http://indiarush.com/return-policy/ if you still have any concern feel free to revert us back we are more than happy to help you. Thanks & regards: Team IndiaRush [protected]@indiarush.com +91 [protected] (10am-7pm) | |||||
 2 Comments | |||||
Comments
Don't you keep audio records for conversation with customers?? Your executive has asked me for my bank details and later refused to give me refund.It was misleading. I am moving court against you guys..
Reply
Dear Nikita,
Greetings from IndiaRush!!!
We apologies for the inconvenience caused to you. This is to inform you that as per policy we have done your refund in the form of Indiarush. If you have any concern feel free to revert us.
Thanks & regards:
Team IndiaRush
[protected]@indiarush.com
+91 [protected] (10am-7pm)
Greetings from IndiaRush!!!
We apologies for the inconvenience caused to you. This is to inform you that as per policy we have done your refund in the form of Indiarush. If you have any concern feel free to revert us.
Thanks & regards:
Team IndiaRush
[protected]@indiarush.com
+91 [protected] (10am-7pm)
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