[Resolved]  IndiaRush — Requesting to refund the amount

Address:Pondicherry, Puducherry, 605013
Website:www.indiarush.com

I purchase a Semi Stitched Anarkali Suit worth 879 from IndiaRush.com on 14/03/2016.I paid Rs. 879 on the time of delivery (COD) with COD charge of Rs. 50. When I open the parcel I seen that product quality was very cheap and not price worthy so I decided to return the product and inform them via email. After that their pick boy picked up the product from my address on 15/03/2016. After that I claim for refund the amount via email which provided by them and trying to call many times but the customer care Executive is not giving proper response. I sent many mails regarding my refund but they continuously ignoring and saying that “we does not provide account or case refund, we initiate IndiaRush credit. Whereas all other shopping portals refunding amount in case of return but they are not refunding my amount. As their first product was not price worthy, why should I purchase other product from this portal. Kindly help me to get my money back.
Order No.[protected]
Revers Pickup sheet No.[protected]
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Aug 7, 2021
Complaint marked as Resolved 
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
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Dear Nisha,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, This is regarding your Order Number#[protected], We are really sorry to inform you we don't provide refund in from of cash we only provides IR credits which customer can use in their next purchase. If you still have any concern feel free to revert us back.

Thanks & Regards:
Team IndiaRush.
[protected]@indiaRush.com
[protected]

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    +91 11 4083 4083 [Customer Care]
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