Indiatimes Shopping — Fraud company

Address:

Hyderabad, Andhra Pradesh

Dear all on 30/7/2015 i ordered 2 units of genius nicer dicer plus from indiatimes shopping website with cash on delivery option the price of 1 unit is Rs.498 for 2its Rs.996 delivery charges Rs.39 for both total of Rs.1035. they haven't sent no mail or message of acknowledgement towards my order.I taught the order might have not placed.On 4/8/2015 morning i got a call stating ur order is ready i am getting it as i am in need of it i took it but when i opened the package i found only 1 uni this there and invoice stated 2 units i asked the courier service guy to take back my order and give me my money back said he cannot do either one complain with the company i cant help.So i mailed a complain on that day itself i, e 4/8/2015 detailed mail has been sent.days just passed some mails were sent again calls were made continuously i even asked to patch me through the supervisor not even once saying that he busy i made like 15-20 calls on i even asked arrange a call back they did not even do that 14/8/2015 they said that they cancelled my order they will refund my amount i, e Rs.1035/- through check with in ten working days.on 26/82015 i got check Rs.498.upon contacting they now also did not connect me to the supervisor and now telling me courier them back the product. courier will be sent back maximum of Rs.250/- only.if more they might remit me.they did not promise me a date when they can solve it completely.if i am not continuously be on their backs they would not have responded that implies their intention of fraud clearly.so people please help me sue this company so that will always be on their backs by themselves not because we r begging for it.i want this company to compensate for making me wait these many days upon taking the money and irresponsible behaviour of whole indiatimes team.please help me out.thanking you.