[Resolved]  Indiatimes Shopping — Regarding ordered product #[protected] through indiatimes online shopping

Address:

Chennai, Tamil Nadu

This is regarding order no. [protected]. I had ordered the product on 12th Oct and received tentative delivery date by 17th Oct. On 16th Oct I called customer care executive which was regarding product delivery status coz I haven't received any other information after I ordered (a single message). They said today(16th Oct) we will ship your product today and will reach you by the expected delivery date. They given the assurance of my product and I thought of it would be reached at least 20th Oct. But I didn't received my product instead of received my next information through message saying that Arun, We have cancelled your order. This will be refunded pretty soon. I got angry with them and called customer executive again and scold them. I asked why you haven't informed this earlier, why are you holding my amount for last three weeks, I need some penalty or interest not only refund. They refused my request and told we will refund only your amount with 5 to 10days. So they are cheating everyone by show casing something with less amount and discounts. This is professional way of cheat. Still I could find the availability of the product. I urge every buyer never ever shop with India Times they are non responsible people who will not bother anything after sales related issue . Finally they are professional cheater :( Requesting your help.