Indiatimes Shopping — Samsung galaxy J7 gold delivered to wrong person at wrong address by company mistake

Address:New Delhi, Delhi, 110002

Dear sir I have purchased a Samsung Galaxy J7 gold with Order id [protected] Dated 08 Nov 2015 from indiatimes shopping. I have also received a order confirmation email from indiatimes shopping in witch my shipping address was also mentioned. But i have not received the item yet. When i am trying to call the company customer care, i came to know that the had shipped the item to a wrong person and also at wrong address. Now i am trying to call the company manny times but they are not resolved my problem and also refused to refund my amount. I am also attached the screenshot copy of that email witch i was received from indiatimes shopping at the time of order palaced.
+2 photos
Was this information helpful?
No (0)
Yes (0)
customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    325 Phone
    +91 90 2466 6666
    +91 90 2488 8888
    +91 12 4451 8550 Address
    Plot No 391, Ecstasy IT Park, Udyog Vihar Phase -3, Gurgaon, Haryana, India - 122016
    View all contact information