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IndiGo Customer Care Contacts

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Last updated Apr 20, 2024
Complaints
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Resolved
2885
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IndiGo
Customer Service Contacts

IndiGo Phone Numbers

Phone
+91 12 4435 2500
748
354
Fax
+91 99 1038 3838
+91 12 4661 3838

IndiGo Website

IndiGo Head Office Address

Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road
Gurgaon
Gurgaon District
Haryana
India
122002

IndiGo Company Representatives

IndiGo Overview

Latest complaint Food poisoning due to inflight food has been filed on 20/04/2024. Latest Resolved indigo airlines non receipt of refund for the pnr no : l2ut2k was resolved Apr 17, 2024. IndiGo ranks as the #2 most complained about among Airlines.

Additional IndiGo contact information

Corporate Office Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India. Tel: +91 12 4435 2500 Fax: +91 12 4406 8536
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Recent IndiGo reviews & complaints(5608)

S
ShahSS
from Ahmedabad, Gujarat
Apr 20, 2024
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IndiGo Customer Care
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Indigo Airlines — Food poisoning due to inflight food

Dear Officer,

I was booked on AMD – BLR direct flight 6E823 on 17th April, it got cancelled due to ‘operational reasons’. I had hard time rebooking and interacting with Dottie. Finally through human intervention my rebooking was managed and I was booked in AMD to BOM 6E2046 and BOM to BLR 6E 696 on 17th April.

I was served a cold vada pau in prebooked meal in AMD to BOM flight. Two numbers of vada pau...
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Y
yogit@
Apr 17, 2024
Apr 18, 2024
This thread was updated on Apr 18, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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IndiGo Customer Care
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Indigo Airlines — indigo airlines non receipt of refund for the pnr no : l2ut2k

Dear Sir/Madam
I am very sorry that even after talking twice to your Customer service telephone call.
I am unable to get a refund approx Rs 46644 from you till this date.
This is complete stupidity on the part of the Airline by not refunding money and holding the same without any genuine reason.
Please check and send us a refund for any further delay.
In case if the Indigo fails to credit the amount, you...
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F
fatimabi shaikh
Apr 17, 2024
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Indigo Airlines — Flight is delayed by airlines and no information is given till now

Our flight was yersterday Mr.Mateen shaikh and Mrs.fatimabi shaikh 16th april 22.05 dubai to mumbai 6e1456 indigo airlines now its 9.33 we r still on dubai airport no details are given none indigo airlines crew is available and we are told by them flight is not cancelled but its not showing what the hell Please it’s very important for us to fly today as soon as possible we have appointment for passports of my children...
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