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IndiGo Complaints & Reviews

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Last updated Mar 15, 2024
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IndiGo reviews & complaints(5596)

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A
ANSHUL BISHT
Mar 15, 2024
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Baggage Damage

Address:Shiv Mandir Colony Panchayat Ghar haldwani

On my delhi to mumbai flight 06.03.2024 pnr noN1HNGA when i received my check-in luggage at mumbai airport it's handle was bent and baggae torn from the side which is beyond repair. Kindly provide compensation for the loss occurred. (ENCLOSED PICTURES TAKEN AT MUMBAI AIRPORT OF MY CHECKIN BAGGAGE)...
+3 photos
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S
Sujith.n
from Kozhikode, Kerala
Mar 12, 2024
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Job scam

Address:Ramanattukara, Vaydiarangadi

I got a call mentioning you applied for a driver job in airlines and we recruit for the same for that u need to register then online test n thr after selection process with paid training n later on payroll with good ctc kindly provide ur photo qualification certificate n id they demand me 1st 1550rs as registration fees once done they asked me to deposit rs8500 i said i dont have enough money they are forcing and calling me.again and again...
+2 photos
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6
6909760697
from Shillong, Meghalaya
Mar 10, 2024
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Offer letter with asking money around RS 9990

I got offer letter from Indigo Airline, that I got selected as CSA i was expected to join in 27/3/2024 very interesting to read, but at the end asking money around Rs.9990 for uniform, for canteen for wireless for laptop, but I don't know fake or real please tell me...
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K
Koteswara Rao Bandla
from Hyderabad, Telangana
Mar 10, 2024
Mar 10, 2024
This thread was updated on Mar 10, 2024
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Unable to web checkin

We are supposed to fly by tomorrow's flight from HYD to TRV. PNR No. is
H3LKNX. When I try to web checkin following error message is received....
+1 photos
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G
Ganeshb21
from Erode, Tamil Nadu
Mar 9, 2024
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Check-in baggage collected from Dhaka airport belt in trolley wheels broken

Address:India

I travelled in Indigo flight vide PNR no GP4UYL on 01 03 24 from Coimbatore to Dhaka via chennai airport.
At Dhaka airport, I collected my check-in baggage with the trolley wheels broken and trolley handle bracket broken condition. I submitted a complaint. Copy attached.
Reported to Indigo officials at Dhaka airport and Property Irregularity report submitted. Copy attached. Photos of damaged baggage attached.
Dhaka Indigo...
+6 photos
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R
RavpSR
Mar 8, 2024
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Bad serives and lose of money

On November 15th, 2023, we booked a flight (6E 2005, from HYD to Tirupati). BOARDING TIME WAS 11:30 a.m. We reached the Rajiv Gandhi International Airport at 9:00 a.m. . When we entered the check-in, the lady who was sitting at checking refused to take the baggage and told us that other people were waiting as their flight was ready to fly, so let them check first. Then we waited until 10:30 a.m., and she was free. When we tried to catch her,...
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V
VVedi
from Bengaluru, Karnataka
Mar 1, 2024
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Flight delay

Flight number 6E 735 which was scheduled to fly at 7:15 PM from blr to delhi has been delayed. I had booked this ticket because I had to reach delhi early and also i paid extra money for this while booking. The flights later than this were priced lesser. I feel cheated by the company, as I had paid extra for reaching earlier at delhi but now neither can i reach early moreover had i booked flight at later time would have cost me lesser...
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M
Maheshwari Rajeev
from Chandigarh, Chandigarh
Feb 26, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of Refund for the PNR No : ZL2MJB

Address:Delhi

Dear Sir/Madam
I am very sorry that even after talking twice to your Customer service telephone call.
I am unable to get a refund approx Rs 13600 from you till this date.
This is complete stupidity on the part of the Airline by not refunding money and holding the same without any genuine reason.
Please check and send us a refund for any further delay.
In case if the Indigo fails to credit the amount, you...
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R
Ravranjith
from Trivandrum, Kerala
Feb 26, 2024
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Refund of money

Now as I had contacted them they are asking me to pay the GST of 12% of the amount I paid them.is their any indigo policy please confirm supporting documents have been attached and the person cantact no and photo is attached for your reference please...
+3 photos
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M
Manjusha Pingali
Feb 25, 2024
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One plus Ear buds left in seat pocket

Address:Manjusha Pingali 9891613629 002, Casablanca Apartments #35, Norris Road, Richmond Town Bengaluru -560025

Hi. I have left my one plus ear pods. Below are the flight details

Flight no. 6E6032
Date[protected]
Seat 2D (boarding pass) sitting on 2F
Bengaluru to Jodhpur

It's a white colour case which says one plus with a green smiley sticker at the back

Personal details
Manjusha Pingali
[protected]
002, Casablanca Apartments
#35, Norris Road, Richmond Townbr...
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H
Harshajain111222
Feb 22, 2024
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Complaint for cancelling your ticket

We have booked a flight pnr D2qgvx.plz call [protected] to help us.airline flight cancelled due to operational reason.when I went to the airport they said to call to customer care.when I called customer care they said they cannot give alternate flight as it's cancelled from u.when I tried saying I did not cancel nd requested many times .they checked the recording nd found that it was their mistake.i called so many times then after 3 to 4 days...
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G
gopalbapat
Feb 11, 2024
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Booking goes on hold & gets cancelled after payment

1. Booking Reference L1Z37A payment Rs28212/- on 2nd Feb 2024
2.Booking Reference W4HYUX payment Rs41636/- on 2nd Feb 2024

payment through HDFC credit card. Till date refund not received.

If booking gets cancelled because of Indigo problems delaying refund causes inconvenience and amounts to cheating....
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S
satyadnarayan
Feb 8, 2024
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GST Invoice not provided in the name of Company

Address:MANGALORE

Sir/Madam,
I booked the ticket having PNR ZVIBGW from goindigo app and while booking i entered the GST information, but in tickets/Invoice it is not reflecting the GST information.
The GST Information are:-
GST Information
GST Company Name : AIRPORTS AUTHORITY OF INDIA
GST Number : 29AAACA6412D2Z3

kindly add the above GST INFORMATION in the tickets and send the modified tickets
br...
+1 photos
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P
Prabhleen.kaur
Feb 3, 2024
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Baggage charges

The baggage charge were taken for laptop bag and handbag. Same amount of baggage was take in the earlier journey and that was allowed but this journey they charged for the same with same category of the ticket. Because they allowed last time so the understanding was so but this time they charged extra 2200. This serve as miscommunication to the customer...
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S
shubham81994
from Jawad, Madhya Pradesh
Feb 1, 2024
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Indigo Airlines Full Refund due to emergency landing & not providing proper solution complaints

30 JAN 2024 Goa to Jabalpur connecting flight, I have Not reached Jabalpur at 7pm due Indigo Crew(employee) Fainted on the way from Hyderabad to Jabalpur.

so that’s why flight emergency landed on Nagpur airport I want my full refund. Why employee is not physical tested? Not Fit employee

My source location is GOA & Destination is Jabalpur NOT Hyderabad or Nagpur due to this landing I have not attended sister...
+1 videos
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I Farha Khan was travelling from Agra to Mumbai yesterday on 30.01.24. I was travelling via Indigo Airlines (6E-5338) PNR number - P2E55K. I have misplaced/dropped/lost a gold chain earlier yesterday during my transit. I would be highly obliged if contacted, if any such item is found as the chain is very valuable to me both personally and financially. I was wearing it when I was in flight but couldn't find it once we landed....
+1 photos
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I Farha Khan was travelling from Agra to Mumbai yesterday on 30.01.24. I was travelling via Indigo Airlines (6E-5338) PNR number - P2E55K. I seem to have misplaced/dropped/lost a gold chain earlier yesterday during my transit. I would be highly obliged if contacted, if any such item is found as the chain is very valuable to me both personally and financially. I was wearing the chain when I boarded but I noticed it missing after arrival......
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R
Ritika_Raj
from Ranchi, Jharkhand
Jan 31, 2024
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Reimbursement due to delayed flight

Website:www.goindigo.in

I was travelling on the 14th of January from Ranchi to Tirupati with a layover of approx 4.5 hours at Hyderabad. My flight from Ranchi to Hyderabad was delayed to 15:20 hours, and so I missed my connecting flight from Hyderabad to Tirupati. My flight to Tirupati was rescheduled for the next morning. At Hyderabad, when I asked for accommodation, I wasn't entertained. Since I was alone so, for safety reasons, I had to stay in a PG for the night....
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S
sphurdeepti
from Chopan, Uttar Pradesh
Jan 30, 2024
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Fraud Job letter

Sir yesterday I telephonic call I got received from a person named prateek srivastav from CCS international airport, Lucknow and asked for 3500 for ground staff job in IndiGo airlines.
I have also paid him. But now sir I realised that it is fraudsters so sir take firm action against him so that he can get punished.
Sir I am sending his phone number, email id, UPI ID so that you can easily detect and take action against him.br...
+4 photos
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R
Ravranjith
from Trivandrum, Kerala
Jan 29, 2024
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Regarding HR

Are indigo globe aviation dumb several complaint being given still no action are they helping them...
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