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IndiGo Complaints & Reviews

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Last updated Jan 19, 2022
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IndiGo reviews & complaints(4830)

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I was traveling from mumbai to patna, on 30.12.2021, I boarded the flight of indigo through gate no.47b, in the lobby the announcement was made so sudden and delayed that I left my shoulder bag, though I remember that I have left my shoulder bag, I ran to get it, but was not allowed and the crew members said that will be send to my destination airport at patna after informing the loss and found dept.i did that...I got a reference no.also as they got my shoulder bag, my ref#28046, but they are not ready to send it to the patna airport.I need my shoulder bag as it was having few docs along with a Raybam sunglass .
IndiGo customer support has been notified about the posted complaint.
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    While booking, I paid the full amount. It has been debited from my account but didn't receive any confirmation including pnr. The payment page refreshed onto the main page without displaying the itinerary.
    IndiGo customer support has been notified about the posted complaint.
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      Hello guys

      I travelled via indigo 6E-6854, seat number 14A (13th Jan, 9:45 am from Ahmedabad to Kochi) - PNR...
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      Dear:- Shantanu Sachin Shewale,
      Congratulations! Further to your application for employment with us, and the subsequent...
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      I, Anji Reddy Puli, booked Indigo's flight 6E 1775 on 24th Nov 2021 to fly from Chennai to Doha. Whereas booked Pegasus flights...
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      I booked a return flight from Indore to Nagpur for travel from Tuesday, 7th Dec 21 and return on 8th Dec, 21. On reaching the airport, I got to know that the flight is cancelled (even after generating the boarding pass), and they have shifted me to another flight which reaches late at night without even notifying.
      There was no notification for the flight change and I couldn't take that flight as it was reaching very late. Due to airline's negligence, I had to travel all the way from Khargone to Indore and lost my working day.
      I explained this to the Indigo representative at the airport, but they casually said that since they moved me to a different time, they don't need to notify me.
      PNR: MGQFMY
      IndiGo customer support has been notified about the posted complaint.
      Sir,

      we are sorry for the inconvenience caused to you. We never want our customers to go through any hassle.

      Please be informed that a notification was sent on your registered email address citing the changes that were made to your PNR MGQFMY. We advise passengers to give correct contact details so they can receive timely updates about any changes.

      We have now processed a full refund for your PNR. In case you don't receive the refund within the stipulated timeline, please contact our customer care team OR write to us at customer.[protected]@goindigo.in for more assistance.
      We look forward to your kind understanding.

      Regards,
      Team IndiGo
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        I have book the ticket from indigo, ticket was confirm. when I was gone to mumbai international airport to checkin. they say...
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        While flying from Bangalore to Agra yesterday l forgot to carry my laptop bag but immediately as l came out l realized that l forgot to carry my laptop, immediately informed executive who sent a runner to fetch my bag later on in evening when l opened my bag my HP Laptop was missing so loss of not only laptop but important data as well
        IndiGo customer support has been notified about the posted complaint.
        Sir,

        We regret the inconvenience caused. We never want our customers to go through any hassle.

        Hand Baggage is in the power, possession, and custody of a Customer, therefore, the Customer is responsible for the said Hand Baggage. Please visit https://bit.ly/3y9O6In and refer to 11- Baggage for more information in this regard.

        However, in case you require any further assistance in this regard, we request you to let us know the PNR via Facebook/Twitter DM so we can take a closer look.

        Alternatively, you may also contact our customer care team OR write to us at customer.[protected]@goindigo.in for more assistance.

        We look forward to your kind understanding.

        Regards,
        Team IndiGo
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          I paid on indigo website on 13th January 12.33 a.m with UPI id[protected]. the amount shows deducted. Bank says amount is...
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          Indigo changed the flight time for my Mumbai to Delhi flight without any notification from 5 am to 7:45 am. Extremely frustrated as I arrived at the airport at 3am only to find out that I could have gotten at least 2 more hours of sleep. Indigo has lost my vote of confidence, will be avoiding this airline in the future. I am not annoyed about the itinerary change but at giving absolutely no heads up when the change is quite significant.
          IndiGo customer support has been notified about the posted complaint.
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            This is regarding my two india dmostic booking PNR- FLFSPZ and HKFF9M. I called Indigo customer care on 11th Jan, approx 11...
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            Dear sir,

            With reference to the captioned subject, i am esteemed customer of indigo airlines and today on...
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            Being a frequent flying member of your esteemed airline, INDIGO, where mostly i used to book the ticket by convenient Android...
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            Mere se 500 lekar fraud kiya tha.

            Or bahut tang kar rahe hai.

            Documents lekar ab black mail...
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            Case reference number is 4238436 Dear Indigo I MANTION THAT WE HAVE PURCHASE CANCELLED ASSISTANT I not expecting...
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            I have booked an Indigo flight for myself, my wife and my son via PNR no PT6GVE dated 23rd Dec 2021 from Chandigarh to Goa....
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            Dear Sir,
            I am Jitendra M Gharkundare I was book my flight tickets for 3 person 31 Dec 2021 airline ticket was 10,...
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            I left My handset in 6E-5301 on Sat 08 Jan' 2022 time: 06:40.
            Flight from BBI- BOM.

            The seat number is 37 -D E F.
            Suspecting to fallen in the side of window side.

            Kindly help in handset recovery.
            IndiGo customer support has been notified about the posted complaint.
            Hi, please share your booking PNR via DM along with the image of mentioned article so we may get his checked.~ Team IndiGo
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              Hi,

              I travelled from Mumbai to Nagpur flight on 8th Jan 2022 on flight 6E-5342 at 1:45. The complaint i wanted to resister is from the terminal there air air-condition bus services where travellers are taken from the gate terminal to the plane.
              Indigo scooched in too many people in one single bus, there was no social or safe distance maintained in the bus. One of the lady actually started asking the authority to stop taking in people but the Indigo staff turned deaf ear. The same situation was repeated in Nagpur Airport as well.

              Request you to please take some precautionary steps so that people feel safe while travelling. Travellers can walk safely to the plane or buses to take in only 15- 20 travellers at a time maintaining and following health and covid protocols.

              Thank You.
              IndiGo customer support has been notified about the posted complaint.
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                Hi Team,

                I have been following up with Indigo from the last 1 month on my damaged bag but the resolution received is not satisfactory.

                My bag has been purposely dragged and scratched and hence the suitcase is completely destroyed. It was a totally new expensive suitcase and the airline is not taking the responsibility. I had asked the airlines to put a fragile tag on the suitcase but they didn't.
                Sharing the recent complaint number for your reference 4208557.
                IndiGo customer support has been notified about the posted complaint.
                We believe our customer relation team has already replied to you. For any further clarification please revert back on the same Email. ~Team IndiGo
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