IndiGo Complaints & Reviews

I booked a one-way flight from Delhi to Kolkata, for the date 19/9/23 from IndiGo Airlines. They sent me an email with my transaction ID which said that I'll receive a booking confirmation within 20 minutes. I paid through UPI, and the ticket fair has been deducted. I've waited for an hour, but when I open the link I've been sent via mail to check my payment status, it is blank. No updates via mail or phone number as of now. The transaction ID I was provided: JPAY62ade7a39c9710325. Adding necessary screenshots of all e-mails and payment confirmation from my bank.

I have an international flight and wanted to book additional 45 KGs of prepaid baggage from indigo. they allowed me to book an additional bag and 30 kgs in 1 go but now when I am trying to add another 15 kgs, they are not allowing me to do the same. customer care told me its there policy to allow only 30 kgs and charge for the remaining at airport rate. I did not see any such notice or policy details at the time of booking. this to me is an unfair trade practise,

I would like to write and let all of you know a dispute with Indigo Airlines.
On 10th April 2022, Indigo airline has not allowed us to board the flight even all the documents were as required and later same has been accepted by indigo airline. After lots of complaint and investigation Indigo Airline has accepted their fault and regretted to us and offered the cash back to us with condition that we will not lodge the complaint and will...

I would like to complain about baggage delays (certificate attached) and baggage damage (baggage photo and baggage handover attached) on a Mumbai to Jakarta flight using Indigo (Boarding pass attached). I arrived at CGK (Jakarta) on Sep 5, 2023, at 4:30 PM and did not find one of my baggage until 8 pm. A lost & found staff made a lost baggage report. The next day, 6 Sep 2023 at 5 pm, I have been informed that that my baggage has arrived at CGK. I went back to CGK to pick up my baggage. The contents of the baggage are all there and safe, but my baggage was damaged. I ask for compensation for baggage delays and luggage damage. Please be responsible for this matter.

I got today message for my phone what is the message means.

Dear flyer your Indigo PNR no provided also MAA to DXB.

I was not booked any Flight.

Photo copy of message is attached. Please take necessary action on this one

My boarding was rejected because ticket was missing for infant and not allowing us to board because they were unable
To reschedule it for next day

Vijayawada to Tirupati indigo

Dear Indigo Team Support,
I, Pramod Manmode, is a frequent traveler of Indigo but first time ever has faced such situation where i am about to board my flight but suddenly stopped by a ground staff of Indigo name Mr. Nowal Sheikh at Nagpur Airport and he started misbehaving with me without any reason and there was no support from other staff standing around. This happened on 29.Aug.2023, Morning flight of Indigo from Nagpur to Mumbai, flight number 6E 6529.

Dear Indigo Team Support,

I, Pramod Manmode, is a frequent traveler of Indigo but first time ever has faced such situation where i am about to board my flight but suddenly stopped by a ground staff of Indigo name Mr. Nowal Sheikh at Nagpur Airport and he started misbehaving with me without any reason and there was no support from other staff standing around. This happened on 29.Aug.2023, Morning flight of Indigo from Nagpur to Mumbai, flight number 6E 6529.

Hi, IndiGo

I’m not sure if this is right address for my purpose, but this is only IndiGo mail address I know of.
I took your flight recently for my business.
They are as follows;
-Aug/21 PNQ----BLR PSJQ2G 6E-6055
-Aug/23 BLR----JAI O3D6SE 6E-0469
-Aug/24 JAI----DEL ESCD9T 6E-2205

I purchased ticket using my credit card.
I received statement attached from the company, and understand 3 statement for the ticket above, however, I’m not sure the one colored in red, INR 7, 685.00 ?
Can you please explain what they are for ?

Thank you.
Regards,
Tomoaki Nakashima Aug/29
Sun Electronic Industries Corp.- Osaka, Japan

26.08.2023 I received a phone call from indigo airline she said now our airlines recurring ticketing Executive in Chennai international airport and she said first 2600 you pay i am verify your profile next we conduct the interview. The interview is two rounds one is telephonic interview and final one is face to face interview after that day in evening they conducted in telephonic interview after next day she said your selected in first round...

Hi,

I have lost my boarding pass. I need it urgently to submit for office billing. Requesting you to guide me with the process. My email id: [protected]@gmail.com

My boarding details:
Date:[protected]
Name: Imlimongla Jamir
Flight no: 6E 958 (A320) Dimapur to Kolkata
Flight no: 6E 6206 (A320) Kolkata to Mumbai

Date: 10.08, 23
Name: Imlimongla Jamir
Flight no: 6E 6957 (A320) Mumbai to Kolkata
Flight no: 6E 7713 Kolkata to Dimapur

28/8/2023
BLR to PUN

I had a external TSA lock (not fixed with the bag). When I reached hotel and wanted to unpack found the lock to be missing. I raised this concern with the IndiGo team and they say, these checks are to be done at the airport itself and not later. They also say that, this has to be complained at the Airport and not to them.

According to me, this should be taken care by the Airlines and not the airport.

I booked a flight ticket but its charges paid by online banking. amount debited SMS also received but ticket not received after 2 hours also. while checking in that website they mentioned that the PNR no. you can download. but i am not having PNR how I downloaded the booked ticket?

Ground staff stops and not allow boarding flight and taken me to a corner people look at me as a suspect. Reason return ticket was after visa validity date.
They simply don't know that a person can board a flight on the last date of visa expiry and upon landing in the destination country one can get 90 to 180 days stay as per visa issued.
Their customer care also so illetrate that harrassing more to change return journey ticket while passengers are in the queue of boarding flight.
Even they click pictures on their personal cell phone of my vis astamp which is a very personal information.
Helpless feeling at that time, lot of harrassment 2 times by Indigo.
We were just promoting our domestic carrier.
Earlier we travelled through Swiss and Lufthansa, it was a delight.
Next time will not board IndiGo and even I am warning others for the same issue.
Pathetic experience.

Please change the Indigo flight timings from Dammam to Hyderabad as before. Departure from Dammam 1:00am and Arriving Hyderabad at 7:15am and Departure from Hyderabad is 9:00 pm and Arriving at Dammam at 1:30 am.

Company fraud me of 25000 rupees they take money for work from home job and they take me 25000 rupees I have proof of transaction
I'm very disappointed and I'm also in depression.
Please solve my problem 🙏

GST invoices of PNR # EZKM2U, JQS2FZ, UTD4MT have not yet been generated on the airline website. 2 months have passed for this travel. Please share the invoices on [protected]@silvin.in

I was supposed to travel to Boston from Hyderabad (via Delhi, Istanbul) with my 8 year old child on the morning of 9th August (PNR: QT6NFG). The whole problem started at the check in counters. There was a huge queue for Indigo check in (single queue for domestic and international) with only 3 counters operational, and hardly anyone to manage the queue line as a result of which travellers kept dashing into check in counters without actually...

This is Siddharth soni, I had fly with your indigo flight 6E 1478 on 13 august 2023. PNR- AW1I3P,
I have carried 50 in LED TV from Dubai to Ahmedabad, but before carrying I have discussed with your boarding team for safely handling so they have promised me that our service is safely with caring for such product, and they have charged me 210 AED for handling and airport service charge, but I have seen thru airplane that your carrier...

I book ticket from Dammam to Gorakhpur.amount deducted from my account but PNR not confirmed
Name =shailendra kumar
PNR number=ZWVFYI
Mail id =[protected]@gmail.com