Indira Gandhi National Open University — 2 months, still processing.

I filled the form in ignou online admission for distance learning in b. A.

I got an email just after filling the online form that i'm successfully registered.
I clicked on status, which shows a message "your document verification is in progress. You will be intimated by the regional center at very soon." which is there from last 2 months almost.

I have no idea what's going on, i emailed ignou and got no response.
I tried to call them, but their line is always busy.
I don't know what to do. So i complained here and if this complaint don't work i'll look forward to complain on the higher level.

My control no.[protected]
Admission 2017