Indira Gandhi National Open University — age limit for bsc

Sir there very big problem when i go to take admission in bsc there was show that on screen is minimum age is not related to the course. Then please told me sir but i have doing. Then previous week i go in there main branch of delhi in maidan garhi. There he told that something was went wrong but it would be solve fastly in two to three days but there was no result. And the ignou could not receive any call. Then please sir tell me solution for this