Indira Gandhi National Open University — Amount Debited For The Failed Transaction During Re Registration

I submitted my sister's re registration form for 2nd year on 13th June 2023 around
3:45 pm. During the first try my payment was shown not successful but amount has been debited from my account. Then I paid again for the re registration form. So I have been charged twice for it. Her Enrollment No. Is [protected]. Name- Deeksha Singhania. The failed transaction id no. Is[protected].I have attached screenshots of Transaction Details and Re Registration Details. Kindly process my refund as
Soon as possible.