Indira Gandhi National Open University — I have paid the sum of amount for my IGNOU registration for bachelor in HM, but its showing unpaid on your site

Sir\mam, I need help from you...
I am Dev Arnav Singh, 1st year
I have registered myself for ignuo, the sum of amount was deducted from my bank account but it was showing complete your payment on ignuo site...
I have send the mail to all the help line mail account but no one responded...
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