Indira Gandhi National Open University — Ignou certificate and degree certificate not received

Address:

latha j, J.N.V. Campus, Mathur Road, periya kalapet, Puducherry - 605014

I have completed my PGDSLM written exam on February 2023 from IGNOU result declared and passed all subject, but till date i have not received my final marksheet and degree certificate i have contacted regional centre in Chennai but they are telling me that they are not responsible for giving certificate. i have mailed for my certificate but i have not received any response yet my enrolment no. is [protected]. the result on the net is showing that i have completed my PGDSLM. from ignou HQ, RC, Chennai both are not responded properly.