Indira Gandhi National Open University — ignou online payment fee deducted but not succeed

Address:

D-24, Aman vihar, Kirari, New Delhi -86, New Delhi, Delhi, 110086

Dear sir/madam,
It is inform you that, on 22/05/2019 i was made payment of ignou new admission for sum amount of rs. 4200 for the course program: bsc, payment has been deducted from my account but it is not yet completed even i have not received confirmation page of ignou admission.
Personal details:
Name : rajat awasthi
Control no. Is 192r543773 and program: bsc
The transaction id is hdf85c0f1c2e99944129a5449462bbe46cb
I am herewith enclosed my bank complaint statement as follows:
It has been observed that, the transaction id hdf85c0f1c2e99944129a5449462bbe46cb successful and processed to your merchant. For more details kindly contact your merchant.
Therefore sir/madam, i cordially request your honour may kindly check my issue as soon as possible.