Indira Gandhi National Open University — non received of certificates after ba passed

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Imphal East, India
 irom memoli on Jan 11, 2019
Respected sir,
Iam not getting my ignou grade card mark sheet and provisional certificate after completion of my ba (Bdp) during june 2018 session having ignou enrolment no.[protected]. So kindly help me to send the above certificate to the following registered address in ignou. Due to lack of these certificate i cannot undergo further studies, appearing exams age bar etc.
I have registered complain through rti to ignou dept. No. Ignou/r/2018/51376 dated 15/12/2018 reply :- as per information received from exam-iii section of sed, the grade card and provisional certificate for bdp programme bearing enrolment no.[protected] had already been sent to you on 08.09.2018 vide regd. Post number rd[protected]in, which have not so far been returned undelivered to sed by the postal department.
Again i registered complain to dept. Of post no. Posts/r/2018/60828 dated 23/12/2018 but till now i didnot recieved my certificate. This delayed has create lots of problem to me for appearing exam future careers further studies. So kindly arrange to ask the concernt authourity to reissue new certificates as soon as possible if their is negligence in delivering.
Kindly treat it as top priority and urgent please.

You faithfully
Irom memoli devi
W/o kshetrimayum pradipkumar singh
Chanam sandrok awang leikai
Ps irilbung
Imphal east manipur
Pin 795008
Ph no [protected]
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    Indira Gandhi National Open University - non received of certificates after ba passed