Indira Gandhi National Open University — payment failed but dr.from account

Address:	New Delhi, Delhi
Website:	www.ignou.ac.in

I am paid online readmission fee on dtd 23-Jun-2018 21:01:55
bank tr. 789611
IGNOUEXAMINATIONANDNEWDELHIINDIN-23/06/18 21:01:55/0935
amount- 600.00
after payment shown error message payment failed. i pay next attempt . but failed amount not refunded me after 16 days so i request to check this transaction details on hdfc payment gateway and refund me my dr a/c amount as soon as possible.