Indira Gandhi National Open University — payment for new admission in ignou for ba course unsuccessful.

Address:175008

I am diwan chand from himachal pradesh, yesterday i tried to get admission to my cousin virender singh for ba course in ignou, following that i have uploaded documents of him. After that i made a payment of rs 2600 and amount has been deducted from my account. I got a message saying that the payment has been successful but the procedure is not completed it is saying to fill the fees again. I request u to please solve my problem.
Please look into the matter and help me as early as possible.
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