[Resolved]  Indira Gandhi National Open University — Refund not credited yet

Sir, I have cancelled my admission in MAJMC . My name is Sushmita Sen, my enrollment number is [protected], control number--[protected]S, RC Code- 28: Kolkata. I got a mail that the refund has been done but still now I haven't received any refund. I confirmed through bank also but they said no amount has been credited yet. Yesterday I got a mail from IGNOU in which they send me a screenshot of transaction but there I couldn't find my account details in which you have sent the refund. Please send me the full details of transaction and please send me my account details in which they have sent the refund. I couldn't find anything from the attached screenshot. And please let me know I can I track the bank ref.no
I am requesting you please help me in this as soon as possible.