IndiTab — payment successful, recharge failed and no refund.

Address:Ernakulam, Kerala

I did a recharge of ₹219 from mydigital. Ind on 13 december 2019. The bill showed as payment successfull and money was deducted from my account, but recharge failed. I tried to contact inditab through email, they asked me my payment id, i send them my id and there was no reply further.
Payment id :[protected]
Order id : indrd[protected]
I send several emails requesting for refund, but in vain, i never got a reply.
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I had done recharged my mobile phone on December 2 2019 .I done through Net Banking still it is not recharged. On Bank side the transaction is success but on your (indtab) it seems issues

Gowri Venkat's reply, Dec 16, 2019
Reference no:IGAHOMQRC3, IGAHOMQKFO0

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