IndiTab — prepaid top up of rs 949 for mobile no.[protected]

I have paid rs 949 to inditab esolutions pvt limited for top up of mobile no. [protected] on 26.11.2019 through net banking reference no..[protected] igahnmahr7. Bsnl informed that there is no plan of rs949 & i have not received any refund so far. I have mailed to [protected]@esolutions pvt limited twice
But no reply was received so far. Nobody has contacted so far also
Please look into the matter & resolve the issue.

Ashutosh jha