IndiTab — Recharging of jio sim

I made a payment of Rs.75/-on 22.09.2021 through net banking for the recharge of my jio sim
The amount was transferred to Inditab Eesolution Private on 22.09.2021 vide transaction Id[protected] IGAMATOO T2 Transfer 45.

But the above mentioned amount of Rs.75/-was mot credited in jio acount nor it has been refunded to my bank account.
It is therefore requested that tha amount be credit in my bank account .
Thanks.