IndiTab — wallet amount available but not submit pan coupon request

Address:

at post enkul tal khatav dist satara Maharashtra.pin-415507

My agent id is inditab_a1187. I transfer money two time
1. On 27/10/2020 rs.999/ or 2. On 13/11/2020 rs.999/ transferd .But one time wallet credited by rs.999/-
At this time rs.499/- are available in my wallet. But pan coupen request not sabmit.