Please do not buy. The service is pathetic. I had purchased a 50 Inch TV on Feb The TV panel has got black spot within 3 months The complaint was registered on 7th August. Today it is 26th with no resolution.
Here is my experience:
The tech visited and inspected the TV. Asked his superiors and opened the TV to collect some pictures. Was advised that once the documents are submitted, the brand would inspect them and approve the next steps which most likely would be a replacement.
When I did not see any communication I reached out many many time to the contact center requesting to send an email or text message etc. No resposne received.
Few days later I received a call from the contact center asking whether my issue was resolved. I informed the lady that nothing had been done and that I had no updates.
I also requested her to send me some sort of communication regarding my complaint having been registered and the status. She said that she would send it across and disconnected. I did not receive any information whatsoever.
When I received no information, I called the technician and was informed that they had submitted the documents and were waiting for approval. I tried to contact but no response from indkal or Acer
Once they picked and just saying one thing panel is already dispached will reach u in week !!! Thats it already been 3 weeks now pathetic experience Was this information helpful? | 
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