Indusind Bank — amount not get back of card swipe machine

Address:

122002

Hi i'm adil qureshi from gurgaon, chakkarpur.
Indusind bank acc #[protected]Current acc) in the name of aadil qureshi chicken mutton shop.
I've card swipe machine for my shop sales.
I swiped on 6th april 2018 = rs.80, 000 (1 transaction)
Same day = rs. 450
Which in total is rs.80, 450 (Rs.80, 000 + rs.450)
Out of which i received rs.62, 800 credited to my acc on 7th april 2018.
So, rs.80, 450 - rs.62, 800 = rs.17, 650 (Remaining balance didn't come yet)..
Again after 2 hrs rs.16, 000 deducted from my bank account.
So total amount deducted and not yet credited is rs.17, 650 + rs.16, 000 = rs.33, 650.

After all complaints after a month credited rs.16, 000 back.
So, rs. 33, 650 - rs.16, 000 = rs.17, 650.

Inspite of visiting several times to the bank and contacting customer care as well, we didn't receive rs.17, 650 til date.

I'd request you to please do the needful and you can get back to me on [protected].. [protected]