Claimed

IndusInd Bank Complaints & Reviews

3.1
Updated: Nov 12, 2025
Complaints 2189
Resolved
1322
Unresolved
867
Contacts

File a complaint to IndusInd Bank

Having problems with IndusInd Bank?

File a complaint and get it resolved by IndusInd Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IndusInd Bank reviews & complaints(2189)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
veer3975
Nov 12, 2025
Report
Copy

Account Closure

Address: IndusInd Bank (Gandhidham)

Dear Sir/Madam,

Greetings.

This is to formally raise a serious concern regarding the unjust delay in closing my old account with your Gandhidham Branch of IndusInd Bank, despite my repeated follow-ups and complete compliance with all required formalities.

I have personally visited the branch 3–4 times, submitted all necessary documents, and cleared all dues as instructed. However, my account...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
PradyumnaM26
Aug 26, 2025
Report
Copy

Active credit card not reflecting in cibil report

Hello,

My active Pinnacle Credit Card ([protected]) has not been reflecting in my CIBIL report as of 24 Aug 2025 (Control No. [protected]). Can this please be added to my CIBIL report at the earliest as it has been impacting my CIBIL score, and hence my financial prospects?

Thank you....
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanveernyc
from Pune, Maharashtra
Aug 23, 2025
Report
Copy

Credit card scam sell

Hello Sir/Maam

I have been contacted by IndusInd bank agent for selling a credit card

So I was also looking for a good one with airport lounge access.

So she said the 'Legend card' will be the best as it gives 6 longe access domestic/international.

But when I searched in your website it says that there is no more lounges access in legend.

So I share the info...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vigneshms
from Chennai, Tamil Nadu
Jul 23, 2025
Report
Copy

Aadhar deseeding

Currently my aadhar seeded on my IndusInd Bank account which I have not used for a long time, I asked to deseed from indusind bank but they are not doing it please help to deseed my aadhar from IndusInd Bank

Aadhar[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
hemanth-sai3
Jul 17, 2025
Report
Copy

This is the second time I sent a mail to indusind banks mail where I recieved a system generated ticket with a message that says someone will approach me. It has been weeks and there is no response at all.

Now, this is my second time - I converted some transaction into emi and the emi are approved but the problem is I converted them when the transaction is billed. Now in unbilled I see the emi debited and credited back with gst and taxes charged on it but I still see the same ammount in billed.

Ex: the bill generated is 30k, and after the bill is generated the available amount I could convert to emi is 25k and I did, now I see 30k as due and billed and 25k in unbilled, debited and credited along with gst and other taxes.

To inquire why this is not reflecting in app properly, I have been trying all the ways possible to reach out to the bank phone officer to explain in detail. Yet I could not find a way.

Worst experience and worst customer care I have ever seen
IndusInd Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Address: Hyderabad

    Respected Sir/Madam,
    I am writing to formally lodge a complaint regarding the harassment and unethical recovery practices I am facing from individuals claiming to represent IndusInd Bank in connection with my credit card repayment.
    Despite my repeated requests for their names and employee IDs, these individuals have refused to identify themselves and have instead:
    - Used abusive and threatening language over phone calls...
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy
    M
    Mohit Asswani
    from Jodhpur, Rajasthan
    Jul 10, 2025
    Report
    Copy

    Address: Jodhpur, Rajasthan

    I have been trying to get my duplicate NOC from the bank for my two wheeler and they are just giving excuses for every other day. first called customer care they were like raise query then they didnt do anything then I went to branch and their they said they dont have the NOC so I will have to pay for a duplicate NOC. WOW! but still I said OK, please provide me the same. Then they were like you need to apply through some e-mitra service I went there and they said its a bank issue we cant do anything. What am I supposed to do, bank should be the one responsible to help me out.
    Vehicle num - RJ19SV8731
    IndusInd Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pradeep Viji
      Jul 10, 2025
      Report
      Copy

      Mobile app to connect RM

      Address: Bangalore

      Hi Team, i am using mobile app [latest one]. however, we cannot connect RM through app. if so, why the option is given in mobile app.
      Coming to RM - they are like gods - we cant connect them/talk with them/they will no respond to any emails.
      Not sure what they do all the shift hours. They will read msg in whatsapp but not respond. if we call, they will not pick.
      can anyone explain this without fail.
      Regards, br...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      B
      BHAUSAHEB ANANDRAO KOTE
      Jun 14, 2025
      Report
      Copy

      NOC do not give mi

      Address: pimpalwad road kote wastti shirdi tal-rahata,dist-ahmednagar

      मी इंडसन्ड बंकेमार्फत सन २०१८ साली हईवा (टिप्पर) एम. एच.१७ बी.वाय. २६८१ खरेदी केला होता त्याचे लोन ०२/०३/२०२२ ला परतफेड केले आहे परंतु माला आजपर्यंत एनओसी मिळाली नाही, माझे...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      A
      anim3sh
      from Delhi, Delhi
      May 24, 2025
      Report
      Copy

      Fraudently activating credit card

      Sir, I have been issued a credit card but did not receive it, however your team has fraudently activated it by deceiving me into giving then OTP and saying that when I will share OTP delievery address for card will start showing on the website and then it can be changed from there. But when I shared them OTP for card activation they stopped picking up calls and there was no option to change delievery address for card either.
      My application...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      R
      Rohandharmapalan
      from Thrissur, Kerala
      Mar 11, 2025
      Report
      Copy

      Fastag deactivation and reimbursement request rejected

      Website: fastag.indusind.com

      Raised a request to deactivate and reimburse amount from my fastag account, over a week later, request was rejected with a note that my number is incorrect.
      1. No where during my rejection request was there any entry required for entering my contact number
      2. The contact number on my fastag is the latest and active number

      I have raised a 2nd request as on today to see what will happen. Most unprofessional way...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      M
      Meivannan Palanisamy
      Mar 6, 2025
      Report
      Copy

      Balance deduct in name of non-maintenance several times

      I am writing to urgently request clarification regarding an issue with a recent deposit made to my account. I deposited funds into my account, but I noticed an unexpected deduction. I am deeply concerned, and I request that this matter be resolved immediately.

      Here are the details of the transaction:

      Account Holder Name:Meivannan Palanisamy
      Account Number:[protected]
      Deposit Date:[protected] March...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      J
      Jsk1234
      Jan 2, 2025
      Jan 2, 2025
      This thread was updated on Jan 2, 2025
      Report
      Copy

      Gift city/NRE/NRO

      Dear Sir/Madam,

      Re: Incompetence in Account Opening and Unauthorized Charges - Gift City/NRE/NRO Account

      I am writing to express my disappointment and frustration with the incompetence displayed by IndusInd Bank during the opening of my Gift City/NRE/NRO account. Despite fulfilling all KYC requirements, the bank's inefficiencies have resulted in a loss o[censored]SD 120, charged by the Intermediate Bank.
      br...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      N
      najm.macet@
      Oct 19, 2024
      Report
      Copy

      Address: Delhi

      Reminder-16


      Pending Case Id[protected], 63568564, 63674665, 63467803,[protected], 63985877, 63786434, 63973931, 63972604, 63965419, 63963776, 63882879, 63881996, 63876942
      Despite reaching out to various channels, including the @ Nodal Officer, @ Customer Care Head, @ Head of Branch Banking, @ZH North 1, @and BIOB Delhi, there has been no response. It seems that priority is being given to premium customers, leaving my concerns unaddressed.
      IndusInd Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        SreejaVadlamuri
        Oct 12, 2024
        Report
        Copy

        Noc is not received for 2 wheeler

        Hi Team,

        I have cleared the 2 wheeler loan amount for the bike TS15FK0826 in 2023 but have not received the NOC.

        Below are the details, requesting you to provide NOC ASAP

        Vehicle No- TS15FK0826
        Loan A/c No- AEP02128H
        Engine- 15548
        Chassis- 55499...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        N
        najm.macet@
        Oct 9, 2024
        Oct 17, 2024
        This thread was updated on Oct 17, 2024
        Report
        Copy

        Delay in Account opening

        I tried to open a bank delight account in Indusind bank but I find this to be a very horrible experience. First I started filling the online application for saving account, giving all adhar and pan card details after that there was video KYC then after completing that I taught whole processes is done and account will be created but there was no KYC completed. I have done the offline KYC at home branch also but still delay in account opening....
        Helpful
        1 other people found this review helpful
        1 found this helpful
        1 Comment
        Report
        Copy
        S
        Sunil_Agarwal_Kia
        Sep 25, 2024
        Report
        Copy

        Hi Team,

        Request you to please help me to get my NOC for Two-Wheeler Loan which got closed in 2022. I have been chasing with bank and customer care no response yet below my vehicle and loan details.

        LOAN Acc NO: MZC00374H
        Registration No: MH03DH0158
        CHASIS Number: MBLJFW053KGD07015
        VECHICLE: JF17EJKGD08320

        Please support
        IndusInd Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mohd Rafi Khan
          from Damoh, Madhya Pradesh
          Aug 30, 2024
          Sep 19, 2024
          This thread was updated on Sep 19, 2024
          Report
          Copy

          Sir
          I have old NOC (Booklet) and not shown online record due to old format NOC. I want to apply for PVC RC and HSRP number plate. but without NOC I can't apply for this process. I already paid charge for duplicate NOC on[protected] but still[protected] not received that.
          RC no. - RJ20SK9354
          Deal no. - RJK03179H
          Mob. No. - [protected]
          IndusInd Bank customer support has been notified about the posted complaint.
          Sep 19, 2024
          Updated by Mohd Rafi Khan
          no any reply against my complaints.
          is that "the policy of IndusInd Bank"?
          Sep 19, 2024
          Updated by Mohd Rafi Khan
          I will go to consumer court against this IndusInd Bank
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            badgav naresh jain
            Aug 1, 2024
            Aug 1, 2024
            This thread was updated on Aug 1, 2024
            Report
            Copy

            Address: CHUNGI NAKA SALUMBER

            मेरे खाते में किसी अज्ञात व्यक्ति द्वारा 3600 रुपया फर्जी डाला गया है जो मेरे जानकारी में नहीं है जिस वजह से मेरे खाते को फ्रिज कर दिया गया है जिस से मेरे जमा पूंजी को भी रोक दिया गया है श्री मान जी निवेदन है की मेरे खाते में जो मेरा रुपया है उसका उपयोग मुझ्र को करने देवे मेरे खाते को चालू करने की कृपा करे [protected] naresh kumar jain account no[protected]
            IndusInd Bank customer support has been notified about the posted complaint.
            Aug 01, 2024
            Updated by badgav naresh jain
            लीन लगी हुई राशी को छोड़कर मेरे बाकी रुपया को रिलीज किया जाये जिससे मेरे परिवार का पालम पोषण कर सकू में अभी आर्थिक स्थिति सही नहीं है
            Aug 01, 2024
            Updated by badgav naresh jain
            naresh
            Aug 01, 2024
            Updated by badgav naresh jain
            bank
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              SHEIK GOUSE AHMED
              Jul 14, 2024
              Report
              Copy

              Dear IndusInd Bank Customer Service,
              I hope this message finds you well. I am writing to report an unauthorized transaction on my credit card account and to formally dispute this charge.
              Account Details:Name: SHEIK GOUSE AHMED Card Number: 9423 Unauthorized Transaction Details:
              Transaction Date: 11/07/2024
              Transaction Amount: 29509.38 Merchant: Mobiwik
              Multiple Unauthorised Transactions
              I confirm that I did not authorize this transaction and I am not aware of how it occurred. I have taken steps to ensure the security of my account and have not shared my card details with anyone.I have block my card immediately to prevent any further unauthorized transactions. Additionally, I request a thorough investigation into this matter and a reversal of the disputed charge.Attached are copies of relevant documents, including my most recent statement highlighting the unauthorized transaction. I would appreciate a confirmation of receipt of this email and any further instructions or forms I need to complete for the dispute process.
              Thank you for your prompt attention to this urgent matter.
              I look forward to your swift resolution of this dispute.
              Best regards,
              SHEIK GOUSE AHMED
              Cyber Crime Complaint Acknowledgement No.[protected]
              IndusInd Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit