IndusInd Bank Customer Care
IndusInd Bank Ltd.
Customer satisfaction rating: 59%
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COMPLAINTS

IndusInd Bank Customer Care

IndusInd Bank Ltd.

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Address
PO Box 9421, Chakala MIDC, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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142

Phone:
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Customer satisfaction rating
59%
Complaints
854
Pending
95
Resolved
482
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IndusInd Bank Complaints & Reviews

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Indusind Bank — change of account types without my permission

 N NAGARAJU KARIMNAGAR on Jan 23, 2018
This is N Nagaraju customer of Indusind Bank[protected], I opened zero balance account in IndusInd Bank Bajarahills branch Hyderabad.
My zero balance salary account converted to indusind classic type with my concern and deducted my balance as non maintainance charges every time i deposit from last more than 6 months it happening
please kindly resolve...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — complaint regarding forex service

 Souvik Debnath on Jan 22, 2018
Before purchasing the card, i confirmed with customer support thrice... I reapeat thrice that this card can be used in amazon.com. And every customer support confirmed i can use it for any online shopping. Your website promote for online shopping using forex. Even the bank official confirmed me the same while handing over the card.

And now after 2 declined transaction, multiple complain, customer support says "you cannot use the card in amazon.com". So after multiple confirmations & bank promotions, the output is indusind does not support world's largest online e-commerce site. What...
Complaint comments  Read comments Complaint category Business & Finances

Indusind Bank — pathetic customer care and poor service

 9846909469 on Jan 22, 2018
Hi,
I'm praveen kumar s, lo. No. Esl04484h, i had a two wheeler loan and i did complete all emi then after approach to branch for noc. The banker response was once noc reached there branch then they will inform me on my registered mobile number. Unfortunately my registered mobile number had some range issues so i give my alternative contact number to him.
Since 3 months i didn't get any response from induslnd bank so once again visit to the branch. Unfortunately i got a expired noc and they are find out my noc from thousands of undelivered noc.. Now bank manager demanding some 400/-...
Complaint comments  Read comments [1]Complaint category Loans

Indusind Bank — complaint against non receipt of payments

 adrak on Jan 20, 2018
Sir,

We would like to bring it to your kind notice that we m/s aqua life care is a authorized service center of eureka forbes ltd.in the month of april 2017, we made a annual service contract of water purifier of indusind bank annapurna road & y. N road branch indore (M. P) against bill no - [protected] & [protected] of rs/- 4860 each. We are sorry to say that despite of repeated reminders to both the branches, till date we have not received our payment. Whenever i visited branch for payment i felt they do not have intention of paying the said bill amount, though we have submitted...
Complaint comments  Read comments Complaint category Other

Indusind Bank — unauthorized ecs debit made by your bank

 sharma75umesh on Jan 19, 2018
Sir,
We regret to point out that unauthorized ecs debit has been made by your concerned department with the customer of our bank branch with reference no. Sanjeev kumar [protected]indusind bank[protected] amounting rs. 4230.00 on 21/10/2017.
We have taken up the matter with your shimla branch but after making numerous calls and correspondence through mail and letters our issue got unresolved.
Therefore, you are requested to please look in to the matter and ask concerned official to resolve the matter at the earliest.
Thanks n regards
Manager, the...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — receiving calls in hr department of a company for some employees pending issue with the bank

 shreya ch on Jan 19, 2018
Team,

As much as i understand your work commitments and the level of follow up that you guys need to put up with in your work. I just dont understand how can your team call a corporate office hr department to enquire about an employee.

As company's hr we are not authorize to give out any personal contacts of our employees and also not responsible for the same. When you extend your services to people, make sure you have enough details about him to get in touch with him yourself. How you do it is entirely your responsibility.

I complaint about your associate...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — cash did not come out through atm

 Wosndns on Jan 17, 2018
I am ishan jain i want to tell you that i have done a transaction from syndicate bank of rupees 5000 from your bank debit card but i haven't recieved any cash from atm i have done a complaint on your toll free no. Of your bank i have got a reference no 59045328 and told to wait for 7 days and after 7 days i didn't got any response from it my account no is[protected]

So i want you do it as early as possible...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — cash not received but dispense in my act

 Ruchirsh19 on Jan 17, 2018
Sir,
I ruchir sharma having account in indusind
Bank indirapram, ghaziabad.on 12.12.2017
I have withdrawl of rs 10000.00 from state bank of india atm near ram ram bank chauraha jankipram lucknow.but due some machinery problem i have not recieve my 10000 rs but after checking the balance i have observed that 10000rs was deducted from my principal amount.I imgetely informed to indusind bank help line no, I told all activities to indusind bank
Manager .But i notice that no one can help me.
Finally I am noticing to u this issue.So sir please look into it.
Ruchir...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — two wheeler loan completed but documents not yet received

 satheeshk23 on Jan 17, 2018
I had purchased two wheeler on hypothecation basis with indusind bank Gobichettipalayam branch.I have completed my two wheeler installments on december month, still i have not received Noc and original RC book, if i am asking indusind branch office not properly responding they tells the process will takes maximum 10 days or more you will get your documents. but, still i have not received my RC. the staffs says that my RC book in head office, we dont know how much times takes to receive the RC book from head office. very worst banking services provided by the branch . online loan payment option available...
Complaint comments  Read comments Complaint category Loans

Indusind Bank — bank has not paid amount against services done by us

 Jayati Kumar Choudhary on Jan 15, 2018
Sir,
I run a small water purifier service center. I had a annual services contract of water purifiers of y. N road & annapurna road indore (M. P) branches. I provided bill no - [protected] & [protected] of rs/- 4650 both on 29/4/17 along with all required documents like adhar card, pan card and a crossed cheque. But i am sorry to say that despite of repeated reminders i have not received my bill amount. Please look into the matter and do the needful.
Aqualifecare.
J k choudhary.
116/a suryadev nagar. Indore
[protected]....
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — deduction of non maintenance charges

 prassirao on Jan 10, 2018
This is to inform that we have been a savings bank account holder since 2005. Vide sb a/c no:[protected].
We had fixed deposit of inr 5 lacs in 2013. When this fd came up for renewal in march 2013, branch manager convinced us to take a life insurance policy with your bankassurance partners aviva life insurance
We were educated the benefit of placing fixed deposit with different renewal dates for making renewal payments easier deferred to 4 years ie march 2014, march 2015, march 2016 and march 2017
Our fixed deposits annually have been utilised for annual premium of life insurance...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — personal loan from indusind

 nani944 on Jan 9, 2018
I have taken personal one year and half back for some personal reason. And now i want to close the personal loan. The total remaining amount is approx 2460000 rs and bank is asking for 4 % foreclosure charges i. E. Approx 9840 rs. I am unable to pay this much additional foreclosure charges as penalty. I am a single parent who have responsibility of whole family and unable to pay this much amount as penalty. Please waive off the foreclosure charges it's a humble request to the indus bank.

My loan account number is[protected]....
Complaint comments  Read comments [1]Complaint category Loans

Indusind Bank — credit card harassment

 Jusi Sen on Jan 9, 2018
Hello team,

My card outstanding was around 33k on march, 2017. I had already partly paid approx 30k since april, 2017. I had raised request several time earlier to waive my charges. But you guys mentioned frequently, that will be possible after minimum payment. You guys are asking me to pay 42000 inr. This is quite ridiculous. Try to stop calling for payment and settle my card as quickly as possible rather than imposing charges in every month.

Regards
Kumar k sen...
Complaint comments  Read comments [2]Complaint category Credit Cards

Indusind Bank — personal loan closure letter

 Dilip Trevadiya on Jan 8, 2018
Dear sir
I m dilip trivadiya, please send me closure letter for personal loan number[protected]
My mobile number is [protected]
As per your customer service care office ' i m self employed person so i can fully repayment my personal loan after 6 emi
And i want to my closure letter for personal loan number[protected] because my home loan is on hold for this personal loan so i want to repayment of my this personal loan as early as possible and i agree to additional charge for closure personal loan.
Regards
Dilip trevadiya...
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — interest rate and emi

 Shashanka Adiga on Jan 8, 2018
Indusind bank representative called me and persuaded me to avail their credit card for free! And said they are offering me the card for 1 percent intrest. But to my surprise on my first bill i noticed they are charging me 3.5% intrest per month.!!!
To worsen this they will not convert nay emi option saying they have to receive email request from the seller!!! May it be amazon, and any one. Above it they will charge you rs 500, 1000 all kinds of charges.
Please be away from these guys. They will make your life he'll...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — misguidance regarding credit card

 Rhoneeta Pariyar on Jan 5, 2018
I am availing credit card facility of indusind bank. I availed the card in pune and then for maternity purpose i came to my hometown siliguri (West bengal). The card got misplaced and i called up customer care on 29th december 2017 to block the card and change the address for reissuance of new card and deliver it to me in siliguri as i required it for my medical exigency. The customer care informed me that the card cannot be delivered it to the said address and it does not fall under serviceable area of indusind bank. I fail to understand that when branch of indusind bank is present in siliguri...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — cheated by indusind bank

 dinesh33 on Jan 5, 2018
I have taken car loan in the month of aug 17, ecs amount is 13775, but last month indusind bank deducted 118 rs extra from my union bank account in 2 transaction on 21 dec 17. Why you are wasting my time to complain n all.

Kindly refund it in same account...

Thanks,
Dinesh jaiswal
Vehicle no. Mh05 dh 3285
Mo. [protected]...
Complaint comments  Read comments Complaint category Loans

Indusind Bank — transaction failed refund money

 ravi kanth13 on Jan 5, 2018
Sir/madam i a. Ravi kanth holding a credit card no [protected]. On dated 04.01.18 when i paying 11000/-rs of my out standing amount through indusind app by using my sbi account no [protected] via net banking but the amount 11000 rs debited from my account the amour is not transferred in my credit card which was due please kindly check the tranction and refund my amount thanking you sir...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank Ltd — charges for non maintenance for my saving a/c under cust id_30890994

 arijain on Jan 4, 2018
Dear team,
Kindly reverse all my charges regarding of non maintenance and also cash deposited in saving a/c for which i can not deposited money in my saving a/c and also personal loan which is availed by indus only for 1 lac whom which my ecs is going bouncing again and again last 4 months for which my cibil is affecting, the guys which has given my personal loan told there is no foreclosure cha rg esin this after paying many months customer service is saying foreclosure charges is their so fraud and mis selling by that person i do not know the name that person.
I request to you kindly...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — I am complaining about my indusind bank credit card

 arijain on Jan 3, 2018
Dear team,
I am complaining about my credit card charges reversal as in my credit card there are so many of financial charges levied due to some medical issue i am not able to deposit my due payment and i am using this card approx 3 years but never before i request for charges reversal so this time i request kindly reverse my financial charges for this financial year (Aprial 2017 onwards) only whatever the amount. So request toyou kindly takeup this on high priority basis so that i can go for smooth banking with indusind bank. Details for the same for my credit card is given below.
Complaint comments  Read comments Complaint category Credit Cards

Recently Discussed

3 hours 1 minutes ago
Indusind Bank
pathetic customer care and poor service
4 hours 35 minutes ago
Indusind Bank
change of account types without my permission
1 days ago
Indusind Bank
Regarding NOC of two wheeler
1 days ago
Indusind Bank
deduction of non maintenance charges
1 days ago
Indusind Bank
cash did not come out through atm

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