IndusInd Bank Customer Care
IndusInd Bank Ltd.
Customer satisfaction rating: 53%
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COMPLAINTS

IndusInd Bank Customer Care

IndusInd Bank Ltd.

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Address
PO Box 9421, Chakala MIDC, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
53%
Complaints
639
Pending
407
Resolved
310
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IndusInd Bank Complaints & Reviews

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Indusind Bank — Closure of personal loan a/c 723000004448.

 abhi5254 on May 24, 2017
Dear Team
Request you to please help me I want to close my personal loan a/c 723000004448. I am ready to pay your 4% foreclosure charges but your bank not ready to accept my payment, I have visited in your Lucknow branches so many times daily and did video calls comlaints but no one is ready to accept my payment.

I am mentality tortured by your bank staff of Lucknow branches. And now I want to close all relationship with your bank as soon as possible due to this ridiculous act. Request you last time to please help me for closing my personal loan account.

Regards
Complaint comments  Read comments Complaint category Loans

Indus Ind Bank — Regarding my transaction password disabled

 ganesh588 on May 20, 2017
Hai, can you please disable my transcation password of my indus ind bank. I am not able to reset my transcation password it is showing to conteact indus ind bank so please solve my problem i hope you can understand and solve my problem. Can you please disable my transcation password of my indus ind bank. I am not able to reset my transcation password....
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Non closure of savings bank, account by kankurgachi branch kolkata

 ratanjoshi on May 19, 2017
I have a s/b account no.100012050935 at your kankurgachi branch, kolkata and i made a request for closing of my above acoount as i am an nri. The request are made about 15 days ago but the branch people are doing nothing though i am sending my representative daily. As i am going out of india again tomorrow but i do not know when they will close my account and by their this act i have to loose 10-15 thousand rupees which is lying in the account. God knows why the bank staff are doing so, would you kindly help me?

Shiv ratan joshi
Mobile no. 9830389199
Email. Srjoshi101@gmail.com...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Issued platinum premier card in place of insurance policy

 Rudrarout on May 15, 2017
Sir
My name is Rudra Charan Rout having savings account no 100034691956 with joda branch (000218), orissa.
One of the sales executive came to me regarding insurance policy on 29 Dec 2016. I have agreed for insurance policy and signed accordingly without seeing the contents. On 31 Dec 2016 I am surprised to see my mini statement that the amount is deducted against issuance of platinum premier card (transaction I'd -4363931400557251).
When I complained to authority, they assured that they will look into the matter & if the same happened the amount will be revered.
One...
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — Two wheeler loan no. : osr07293, rourkela branch.

 S.P.Ray on May 10, 2017
EMI of my two wheeler loan is not deducted from my bank account since November 2016. Every time the bank executive collecting the EMI as cash from my residence.

Despite of my several follow-up with Operation head of Rourkela Branch, nothing development has been seen towards ECS activation. Rather every month the bank people saying that "Technical Problem" and suggesting to customer that visit your own bank and enquiry about clearance from your bank to activate ECS process.

This is ridiculous; People of the bank (Rourkela Branch) really incompetent to resolve the issue.
Complaint comments  Read comments Complaint category Loans

Indusind Bank — False selling of credit card

 mms.shreeji on May 10, 2017
Few months back the guy named Rehman called me and lured me false promises for selling his Credit Card Product. The details that he gave me were as follows:
1. I will get 2500 rewards points as joining Bonus.
2. On referral of another friends I will earn 5000 points for referring 3 friends, which I did successfully.
3. I will earn 12 reward points on every Rs.100 spent.
4. Every weekends there will be offers for Movies, I will get 1 ticket free on purchase of one movie ticket.
5. I will get full point redemption on Fuel purchase. i.e. I will get 500 points on every...
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — Cheated by Customer care representative (Name: His Mob: 8961936588)

 Ujjal Mallick on May 9, 2017
I am a customer of indusind bank. Currently i am holding a credit card (Card# 4412857950670007). I would like to highlight a point here that i have been cheated by on of your representative (Name: hia, mob: 8961936588). Below i have descrived the issue that i have faced.

During feb 2017 end i got a call from hia (The representative) for a credit card which is having a 500 rupees enrollment fee but i disagree to take the card as i was looking for a free card. Then she said that she will manage to make the card free for me and the enrollment fee will be paid by her, so i agreed upon...
Complaint comments  Read comments [2]Complaint category Credit Cards

Indusind Bank — Wrong information provided by executive and fradley handed over credit card

 nishantsinha1991 on May 9, 2017
While providing the cc induslnd executive told me the below benefits will be present on your card: life time free card no joining fees lounge access bms buy 1 get 1 offer and many more i asked him to send me a documented details about the above offers then he assured me that once the card will be delivered mail will be sent from induslnd official id. Its been 2 weeks i received the card, but i did not get any mail. I called customer care no 18602677777 and they told me that there are no such offers available on the card issued to me. They took a complain from me on 2nd may with complain id - 65124...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Wrong late penalties in my credit card bill

 dharmendramaurya@hotmail.com on May 9, 2017
Dear sir,
This is my mobile no. Is 9510015175 our card register no. My card no. Is 8005 last issue bill on 3rd may -2017 in this mention of late payment charges rs.1971 approx. But i have paid before due date my due date is 23rd every month but i have paid 21st april as per statement rs.4897 aprox. Rs.124 service tax amount included in current month start but i have no any ideas so fall of payment than i ready to pay rs.124 + interest but you have penalty rs. 2000 aprox.. Please check and waiver of in my card please...
Regards.
Dharmendra maurya
9510015175...
Complaint comments  Read comments [2]Complaint category Credit Cards

Indusind Bank

 irshadloni on May 7, 2017
मेरा नाम इरशाद खान मैंने अकाउंट 28 मार्च 2016 में अकाउंट ओपन हुआ मुझे प्लैटिनम डेबिट कार्ड मिला उसके बाद में जून के महीने में सिग्नेचर कार्ड मिला और आप जयपुर प्लेटिनम कार्ड कभी बैलेंस काटा गया कृपया करके मुझे उसका प्लेटिनम कार्ड का रिवर...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Indusind platinum credit card 1 on 1 free movie ticket offer

 dipak_Sawant on May 5, 2017
2 months back i have purchased indusind platinum credit card for which i have paid 899 + taxes yearly charge. At the time of purchase executive said u will get 1 on 1 movie ticket on this card if you buy movie ticket via bookmyshow. Till now i have tried booking ticket through bms at different time zone 12am, 12 pm, early morning late night but never got this offer everytime it gives message maximum limit of this offer exceed please try after 20min.

Its a fraud either by indusind or bms....
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Illegal charges claimed on my account.

 Balu Agale on May 5, 2017
Resp sir,

I mr. Balu mahadu agale is a account holder of indusind bank ghatkopar, mumbai branch.
This is my salary account but left job i not used said account from 2012.in last month i received bank statement till 31 mar 2017 (Copy attached). This statement found zero balance, so i visit nearest branch to close this unused account. Bank check & asked this is inactive acct & found its negative balance is -10087/- rs. So, i complaint against branch through customer care about this negative amount (Complaint no. Is 050796373). Bank officer mr. Raju polu asked this is bank policy.
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Credit card-customer support

 srijith warrier on May 5, 2017
I was approached by indusind bank credit card team for applying a credit card and they showed me features of a card having extra reward points and movie tickets offer. But when i received the card was with no such features and i have raised a complaint for the same on 27 th over mail. I got a reply that the problem will be resolved in 3 working days... No one contacted still and i complained over phone in the given customer care no and still no one responded. Now they have send me a credit card bill for 1k which is card fee... I will not be paying this since i don't want this card.

It...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Forgery signature by bank staff

 Rockey Burman on May 4, 2017
My name is deepika burman from asansol, west bengal. I am customer in your bank. My saving account numbers is 100041610010..
There is a forgery signature in my debit card application form, went i go to the bank for enquiry then misbehaved with me and my mother.. So kindly please take the legal action in asansol branch..
Deepika burman
Mobile numbers-8116767019,
9832223936...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Fraud done by recruitment firm

 Pratik Sakhalkar on May 4, 2017
Hi Team,

I got a call from a number +91 7700 001 433 and they told me to visit Shree jee recrutment 1St floor pp chember mall near kdmc office dombivili east (Thane District, State Maharashtra) and meet hr reshma.
And when I went they took 500Rs from me telling me that they have opening for casher in Indusind bank. The dombivili branch number is 919699562562.
I think they have big racket and doing fraud on the name of various companies and Bank
Kindly track down the racket and take strict action and give punishment to the people involve in it...
Complaint comments  Read comments Complaint category Law & Civil Rights

Indusind Bank — Platinum debit card

 Bagmee Vijayashree Jena on May 4, 2017
Previous month someone stolen my debit card so I applied for new one. They told that now you can only apply for a platinum debit card and cut around Rs. 2800/- and given a voucher for 2500.
I opt for yatra.com voucher because I wanted to book my tickets on train, but they didn't clarify me that the voucher will be valid for booking flights and hotels only. And if I am going to book flight ticket on Yatra it is showing Rs 1500 more than other site.
I called customer care they told that they can't change the voucher for taking some other service.

I got the worst experience...
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — Credit card has been blocked yet I didn't receive the card... [Resolved]

 Rachamalla karthik on May 3, 2017
Got a message from bank that indusind credit card has been approved yesterday and your card will be dispatched within 5 working days... Today (03/05/2017) received a message and any email from bank that your credit card has been blocked... My application reference number is 2395598... I called customer care and they are not aware about this... Could you please look into this matter and tell me the current status and why i received that message from the bank......
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — Debit card transaction. [Resolved]

 NitinZZ Kr on Apr 29, 2017
Hello Sir,
I would like to bring your attention towards the transaction of 7, 000 inr, I went to atm around 7:00 Am on 27th April 2017, as soon as I entered the required details in atm (Sector 14 gurgaon) atm did made a sound of counting the notes, but it hanged up and didn't dispensed the cash.
So, I tried again which showed me Insufficient funds.
I asked the guard, he said there is a server problem, and he restarted the machine.
I went back home, and found that refund of 7, 000 was showing in the transactions, but balance was still 31.55, so I called your customer...
Complaint comments  Read comments [2]Complaint category Banks

Indusind Bank — Credit card application number 134117

 RAJIV RANK on Apr 27, 2017
Dear team,
It's more than a month i have submitted credit card application to induslnd bank executive (Ms priya) but still i havn't received any updated or credit card.

Verification process also finished in the month of march-17
I am trying to reach ms priya but she also not responding, now her mobile is showing switched off.

I would appreciate if you can resolve my issue asap

Rajiv
9773010415...
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — Marriage

 ameto on Apr 27, 2017
Dear sir,

This is to inform you, you staff at trichy-cantonment branch (Tamilnadu) sri n vignesh got married with r krishnapriya (My sister daughter) as register marriage without known to both of their families. Date of marriage : 13.4.2017, they called for compromise from the girl side, and accepted for formal marriage. Inspite of that, the girl krishnapriya escaped from home at madurai with n vignesh on 26.04.2017, due to family status no complaint given in police. They are planning for something like living together. But saying she is in hostel now. Still we dont know about where...
Complaint comments  Read comments Complaint category Sexual Abuse

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