Claimed

IndusInd Bank Complaints & Reviews

3.1
Updated: Jan 18, 2026
Complaints 2198
Resolved
1322
Unresolved
876
Contacts

File a complaint to IndusInd Bank

Having problems with IndusInd Bank?

File a complaint and get it resolved by IndusInd Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IndusInd Bank reviews & complaints(2198)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
parampals1
from Chima, Punjab
Feb 21, 2026
Report
Copy

Net banking http error 403

Address: 681 F SHAHEED BHAGAT SINGH NAGAR LUDHIANA

Sir,
I Param Pal Singh Gill, Karta of my savings account no[protected] customer ID 64087440 with Pakhowal Road Ludhiana Branch.

I am unable to login since on opening the site I get message Access Denied HTTP error 403

I have tried same a number of times on Microsoft edge and google chorome.

Kindly advise solution.

Regards

PPS Gill
Mob.[protected] [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
santoshkpt1
from Kolkata, West Bengal
Jan 18, 2026
Report
Copy

Urgent Escalation: Unjustified Delay and Non-Cooperation in IndusInd FASTag Account Closure

Hello Team,

I request your immediate intervention in the below matter regarding the closure of my IndusInd Bank FASTag account, which has been pending for over 15 days without resolution.

At the time of purchasing my car, the dealer provided me with an IndusInd Bank FASTag. Since the auto-recharge option was not visible in my account, I contacted IndusInd Bank customer care multiple times and escalated the issue....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
venkat_lakshmi
from Hyderabad, Andhra Pradesh
Jan 7, 2026
Report
Copy

Credit card courier

Address: 23-51, Saroornagar, Veerabhadra ads, Vivekananda nagar, Dilsukhnagar, Hyderabad, 500060 Mob: 9502681578

I got a message regarding my credit card shipment through Blue dart courier, Way bill number is [protected]. Actually, i moved from Kukatpalli to Dilsukhnagar area recently. Hence, requesting you, please deliver the courier to my new address below,
23-51, Saroornagar, Veerabhadra ads, Vivekananda nagar, Dilsukhnagar, Hyderabad, 500060
Mob: [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mecirn
from CHITTOOR, Andhra Pradesh
Dec 10, 2025
Report
Copy

urgent: refund not received for card upgrade deduction

I received a call from customer care informing me that a card upgrade was necessary, and an amount of ₹10, 000 plus ₹1, 800 GST (total ₹11, 800) was deducted from my account on September 2nd, 2025. I visited the nearest IndusInd Bank branch, where they raised a complaint and assured me that the refund would be processed within 15–20 days.

However, even after 20 days, the refund has not been processed. When I followed...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
InamNav
Nov 18, 2025
Report
Copy

Credit card bill issue

Address: Puttalingaiyya road, Padmanabhanagar

In This month and last month credit card bill the bank has put extra EMI Rs. 8963.15 and its GST Rs 21.23 and EMI INT 117.95. But I have never used that money to purchase and I have cancelled the order which I had order.

But bank is illegally putting this extra amount in last month bill and current month bill. Last month I thought it will be corrected in next month bill and adjusted. But this month also they have put this extra...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
veer3975
Nov 12, 2025
Report
Copy

Account Closure

Address: IndusInd Bank (Gandhidham)

Dear Sir/Madam,

Greetings.

This is to formally raise a serious concern regarding the unjust delay in closing my old account with your Gandhidham Branch of IndusInd Bank, despite my repeated follow-ups and complete compliance with all required formalities.

I have personally visited the branch 3–4 times, submitted all necessary documents, and cleared all dues as instructed. However, my account...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
PradyumnaM26
Aug 26, 2025
Report
Copy

Active credit card not reflecting in cibil report

Hello,

My active Pinnacle Credit Card ([protected]) has not been reflecting in my CIBIL report as of 24 Aug 2025 (Control No. [protected]). Can this please be added to my CIBIL report at the earliest as it has been impacting my CIBIL score, and hence my financial prospects?

Thank you....
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanveernyc
from Pune, Maharashtra
Aug 23, 2025
Report
Copy

Credit card scam sell

Hello Sir/Maam

I have been contacted by IndusInd bank agent for selling a credit card

So I was also looking for a good one with airport lounge access.

So she said the 'Legend card' will be the best as it gives 6 longe access domestic/international.

But when I searched in your website it says that there is no more lounges access in legend.

So I share the info...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhijit Murmu
from Suri, West Bengal
Aug 3, 2025
Report
Copy

Wrong notice every month

Address: SURI

I am student. i don't apply for loan and also don't take any loan amount from
Indusind bank and also, i am not eligible for the loan, so, why the bank continuously sends me the message of overdue in loan every single month. i will attach a photo as a prove of the unnecessary send message. So please check the details and verify (account number) that is this really comes from Indusind bank or from fraud person. please look after it,...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vigneshms
from Chennai, Tamil Nadu
Jul 23, 2025
Report
Copy

Aadhar deseeding

Currently my aadhar seeded on my IndusInd Bank account which I have not used for a long time, I asked to deseed from indusind bank but they are not doing it please help to deseed my aadhar from IndusInd Bank

Aadhar[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
hemanth-sai3
Jul 17, 2025
Report
Copy

This is the second time I sent a mail to indusind banks mail where I recieved a system generated ticket with a message that says someone will approach me. It has been weeks and there is no response at all.

Now, this is my second time - I converted some transaction into emi and the emi are approved but the problem is I converted them when the transaction is billed. Now in unbilled I see the emi debited and credited back with gst and taxes charged on it but I still see the same ammount in billed.

Ex: the bill generated is 30k, and after the bill is generated the available amount I could convert to emi is 25k and I did, now I see 30k as due and billed and 25k in unbilled, debited and credited along with gst and other taxes.

To inquire why this is not reflecting in app properly, I have been trying all the ways possible to reach out to the bank phone officer to explain in detail. Yet I could not find a way.

Worst experience and worst customer care I have ever seen
IndusInd Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Address: Hyderabad

    Respected Sir/Madam,
    I am writing to formally lodge a complaint regarding the harassment and unethical recovery practices I am facing from individuals claiming to represent IndusInd Bank in connection with my credit card repayment.
    Despite my repeated requests for their names and employee IDs, these individuals have refused to identify themselves and have instead:
    - Used abusive and threatening language over phone calls...
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy
    M
    Mohit Asswani
    from Jodhpur, Rajasthan
    Jul 10, 2025
    Report
    Copy

    Address: Jodhpur, Rajasthan

    I have been trying to get my duplicate NOC from the bank for my two wheeler and they are just giving excuses for every other day. first called customer care they were like raise query then they didnt do anything then I went to branch and their they said they dont have the NOC so I will have to pay for a duplicate NOC. WOW! but still I said OK, please provide me the same. Then they were like you need to apply through some e-mitra service I went there and they said its a bank issue we cant do anything. What am I supposed to do, bank should be the one responsible to help me out.
    Vehicle num - RJ19SV8731
    IndusInd Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pradeep Viji
      Jul 10, 2025
      Report
      Copy

      Mobile app to connect RM

      Address: Bangalore

      Hi Team, i am using mobile app [latest one]. however, we cannot connect RM through app. if so, why the option is given in mobile app.
      Coming to RM - they are like gods - we cant connect them/talk with them/they will no respond to any emails.
      Not sure what they do all the shift hours. They will read msg in whatsapp but not respond. if we call, they will not pick.
      can anyone explain this without fail.
      Regards, br...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      B
      BHAUSAHEB ANANDRAO KOTE
      Jun 14, 2025
      Report
      Copy

      NOC do not give mi

      Address: pimpalwad road kote wastti shirdi tal-rahata,dist-ahmednagar

      मी इंडसन्ड बंकेमार्फत सन २०१८ साली हईवा (टिप्पर) एम. एच.१७ बी.वाय. २६८१ खरेदी केला होता त्याचे लोन ०२/०३/२०२२ ला परतफेड केले आहे परंतु माला आजपर्यंत एनओसी मिळाली नाही, माझे...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy
      A
      anim3sh
      from Delhi, Delhi
      May 24, 2025
      Report
      Copy

      Fraudently activating credit card

      Sir, I have been issued a credit card but did not receive it, however your team has fraudently activated it by deceiving me into giving then OTP and saying that when I will share OTP delievery address for card will start showing on the website and then it can be changed from there. But when I shared them OTP for card activation they stopped picking up calls and there was no option to change delievery address for card either.
      My application...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      S
      Swarna Sharma
      from Bengaluru, Karnataka
      Apr 26, 2025
      Report
      Copy

      Fraud transaction/bank not co operating

      Address: Changanassery

      I am very old user of indusind bank almost from 2014, when the shares was going down with the bank still I was with bank.. recently fraud transaction happened to my account of 40, 000 and then 1, 98077 and immediately i have informed about this to bank . Almost 20 days happend but I dint hear from bank . I have completely lost my trust from this bank . Because when this transaction happened i tried alot to connect with the customer support...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      R
      Rohandharmapalan
      from Thrissur, Kerala
      Mar 11, 2025
      Report
      Copy

      Fastag deactivation and reimbursement request rejected

      Website: fastag.indusind.com

      Raised a request to deactivate and reimburse amount from my fastag account, over a week later, request was rejected with a note that my number is incorrect.
      1. No where during my rejection request was there any entry required for entering my contact number
      2. The contact number on my fastag is the latest and active number

      I have raised a 2nd request as on today to see what will happen. Most unprofessional way...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      M
      Meivannan Palanisamy
      Mar 6, 2025
      Report
      Copy

      Balance deduct in name of non-maintenance several times

      I am writing to urgently request clarification regarding an issue with a recent deposit made to my account. I deposited funds into my account, but I noticed an unexpected deduction. I am deeply concerned, and I request that this matter be resolved immediately.

      Here are the details of the transaction:

      Account Holder Name:Meivannan Palanisamy
      Account Number:[protected]
      Deposit Date:[protected] March...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      M
      maxsteeal
      from Hyderabad, Andhra Pradesh
      Feb 27, 2025
      Report
      Copy

      Fraud occurred with the Bank

      Address: Hyderabad

      Hi

      I have taken a PL from IndusInd bank for 20 Lac at a ROI of 10.60% whereas I was promised for 10.35%, Upon rejecting the offer the Sales Manager Name Suraj Tiwari promised me that the Balance percentage amount between (10.35 to 10.65%) Approx 17K would be credited back to my account within 3 to 4 Hrs. of Disbursement, It's been almost a Week now and now they are not answering my calls and Messages, I kept trying hard to...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy