IndusInd Bank Customer Care
IndusInd Bank Ltd.
Customer satisfaction rating: 57%
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COMPLAINTS

IndusInd Bank Customer Care

IndusInd Bank Ltd.

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Address
PO Box 9421, Chakala MIDC, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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117

Phone:
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Customer satisfaction rating
57%
Complaints
758
Pending
100
Resolved
403
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Good news! We have a good connection with the company and they're good at resolving user complaints.

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IndusInd Bank Complaints & Reviews

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Indusind Bank — regarding not yet received my noc

 anjanevicky@gmail.com on Sep 26, 2017
This is Vikas Anjne and from hyderabad, and this is regarding my two wheeler loan noc. I taken two wheeler loan from indusind bank ltd, loan no. AAA01630H vehicle no. TS13EE0221.i have cleared all EMIs. One of the executives said you’ll be receiving the noc with in 21 working days. i went to the attapur branch to check whether the noc has come or not, they said your request has not been updated, so come after another 21 working days. So again i went and they said its not come, as soon as it comes we will call you. Please let me know when will i get the NOC.

One more thing i would...
Complaint comments  Read comments Complaint category Loans

Indusind Bank — high rate of processing fee and interest charged for two wheeler loan

 anjan_banerjee on Sep 26, 2017
I have purchased one hero duet from neelam motors through indusind bank finance balasore branch on 23/09/2017. The cost of the said vehicle is rs.54812 and rs.500 for hypothecation. I have paid rs.25122 by cash for initial payment of the vehicle and rest amount of rs.30190 has been taken loan from indusind bank finance division balasore. They have fixed emi rs.2470 for 17 month. I think that the processing fees and interest have been charged by the bank very high which is not justified. I have a savings bank account no.100009022024 with indusind bank balasore. Therefore i have trusted indusind bank...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — one assist charges

 GURSHINDER on Sep 25, 2017
Received sms from indusind bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind of unsolicited charging of my credit card and use of my card by the company is really a criminal act and the co. 

Please deactivate and refund my money

Xxx xxxx xxxx 4005...
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — unable to add beneficiary for neft

 Naveen Dabral on Sep 22, 2017
I am unable to add beneficiary for neft/rtgs.
I have already checked and confirmed i am adding the beneficiary with correct ifsc.
I think your bank ifsc database is not updated as i have contacted other bank also whose ifsc i am trying to add.

Kindly update your ifsc database.

Ifsc - synb0005530
Syndicate bank
Borivali east branch

I hope that this problem will be resolved as soon as possible....
Complaint comments  Read comments Complaint category Internet Services

Indusind Bank — wrong amount emi conversion and delays in process

 maheshsharma1988 on Sep 22, 2017
My credit card bill for this month is rs. 49704 in which there is a single transaction of amount 42, 299, for which i requested for emi conversion. But from bank's end you converted the emi of whole amount which was 49704. And it took almost 6 days for conversion.

I requested them to cancel my emi for whole amount on 16-sep-2017. But its not done till now. If now you convert the correct emi as per my requirement then it will also take 5-6 days again and my last date of bill payment is 23-sep-2017. I will not going to pay any late fee for this as this is bank's mistake not mine.
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — regarding online saving account

 mrs.neena saini on Sep 21, 2017
On 19 the sep going for online dating account when i fill application all done but suddenly after online payment (For account opening) 11200/- through debit card.. The site invisible.. No email no message. That your account no and so and so... Calling.. Daily for update.. Cheated me.. And their customer care executive good for nothing never satisfied their customers.....
Complaint comments  Read comments Complaint category Banks

Indusind Bank — getting threatening calls

 Shaily Chopra on Sep 21, 2017
I have been getting call from indusind bank past 3 days from numbers:
011-48381831, 48381807.
They are saying someone i know only by name has taken loan from them and not returned, even after me constantly telling them that i have no contact with that person, they are calling me daily and saying that i will be in trouble and that they will call people in my known and say that i am at fault. I have no clue about anything and getting such kind of calls from bank which is just not acceptable.
Please look into the matter on urgent basis....
Complaint comments  Read comments Complaint category Other

Indusind Bank — making me disturb by your customer executive-reg.

 rajneshkumar on Sep 18, 2017
From last 2 years i am using the indusind bank credit but last month i have not paid the amount whatever i used. One of your executive frequently calling me and making me disturb to pay the amount and even that she is sending the whatsup and sms (7795555268) also regarding payment of bill and talking me so badly. From the number from which she is calling is 08046385916
Even i told her, after seeing my bill that late fine and interest already imposed so i will pay before the due date of this month.
But she is not understanding and calling me. So i have decided that i will pay the due...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — four wheeler loan - account number wdd00607c

 amargupta22@gmail.com on Sep 18, 2017
Dear sir,

My dad took an auto loan from siliguri & i was his guarantor. I am now seeking a new car loan for myself & i checked my cibil score to find that you have listed me as a defaulter for last two emis.

I checked with my dad who use to pay the emis & he informed that he paid all the emis but he told me that your executive from darjeeling visited our place for the remaining dues but since we didn’t had any balance so my dad inquired what is this due? He was told that you guys have renewed our car’s insurance but to the surprise we were not informed at all....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Indusind Bank — extra charges and close my card why?

 harshgarg141401 on Sep 18, 2017
Dear sir,
My card no. Is 4412857275772009 namhe of harsh garg. Bank issue my credit card butafter 10 days bank cancxelled my credit card. Tab tak me 50000 use kar chauka tha tha. Ab me customer care par ph karta hu to muje puri jaan kaari nahi dete ki mera card kyu cancel kiya. Aur fir cancel karne ke baad 3450 ka charges laga diya. Mene iske against online complaint daali. Unhone kaha aapko 4 days me msg aa jayega but 10 din ho gaye koi process nahi ho raha.
Please extra charges remove kar dijiye jaldi se jaldi.
My contact no 9990141411...
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — savings account not closed by bank to charge the customer after a month

 SalmanKA on Sep 16, 2017
Hi,
I requested for closure of my Savings account at IndusInd bank (Dombivli branch) on 18th August'2017.

Account holder's Name: Shama Ahmed
Account No: 100039875447.

The bank representative asked me to surrender ATM card, cheque books and withdraw balance. Hence, I did the same.

Today, I got a call from IndusInd Bank asking me to pay Rs. 324 for non-maintainence of monthly average balance for August'2017 since they received the request from other branch today.

I informed her that I had placed the request for cancellation...
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — closing salary account

 Pravin8734 on Sep 17, 2017
I am change My company, as per previous company salary account in your Bank. If company doesn't deposit salary for three months account automatically closed other bank.salary account zero balance but bank charges for closing this account.we submit cheque book and debit card to bank that time i paid Rs.800/- as per bank say, for closing this account.
but again bank say to pay Rs.950/- for closing this account....
Complaint comments  Read comments [2]Complaint category Banks

Indusind Bank — withdrawal from but money didn't, get dist - ajmer rajasthan

 maheshgaur1297 on Sep 16, 2017
Dear sir,
I, mahesh prasad gaur having one saving/salary a/c no - 100007406932 with your ajmer branch. On 7/9/17 i withdrawl 2500/- two times from your branch atm but both the times it didn't disb actually (Both the time atm system restart) and i got the msg that both the time money deducted from my a/c same time i contacted your branch official's and put complaint for both withdrawl so on 11/9/17 one withdrawl of 2500/- reverse into my a/c but second withdrawl of same amt of - 2500/- still pending till date and its being 10 days, also it seems no action have been taken on my complaint as...
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — bank account blocked for no reason

 campriyank@yahoo.co.in on Sep 15, 2017
I am an nri and have transferred money to india and now for no apparent reason the nre/nro account has been blocked with no updates from the customer service.

I cannot even transfer money internally within the accounts. Its been more than 10 working days now and re-kyc has not been done. Worst form of service from a bank! Period. Something like your bank account getting locked for 10 days and your own money you cannot withdraw or gets frozen!!
Going forward i would avoid these small corner shop like banks at all cost....
Complaint comments  Read comments Complaint category Banks

Indusind Bank — refund of non maintenance charges.

 Bulbul Chandna on Sep 14, 2017
I have been account holder at your bank bearing account 159660117783. Last month, a sum of rs.10000 was deposit for the locker rent in your bank. Bank is deducting non maintenance charges from my saving account without giving any information but the locker charges is pending till date i claim a refund for the same as when my account was opened on zero balance with the sceme of mediclaim of religare. But my account is debited with the charges of non-maintainence. Kindly do needful for this. Due to your bank officers fault i am facing this problem.
There is absolutely no doubt that this was...
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — credit card problem

 kraut1109 on Sep 13, 2017
Hello,
This is kshitij raut...
I had applied for credit card in indusind bank 3 months back. It was approved and i was supposed to get my credit card in 2 months back only. But i didnt get it as address was put wrongly in indusind bank database. I corrected it by calling customer care executive.
Still i didnt get my credit card... Courier guy called me and said address is wrong again... This happens 4 times... Even i got mail about credit card bill e-statement
If i didn't get my credit card yet how come it get activated and i got mail for bill?

Even...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — cancel one assist service [Resolved]

 mrinmaymondal on Sep 12, 2017
Received sms from indusind bank that rs-1899/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind of unsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 4:21 pm 12th september 2017
Indusind card no. Xx 6005
Oneassist relationship number - 2747498...
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — imps transfer

 LOVELY KUSHWAHA on Sep 11, 2017
Hi,
I did imps transfer 2500 rs on 9th sep 2017 to uco bank and amount was deducted from my indusind account but it is not credited to my uco bank account. I already called customer service for two times. Also i have account statement for this transfer. I already mail to indusind help line with the account statement attachment
A/c :100046366673
Name: durga kumari kushwaha...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — misbehaviour with customer

 Nilu Goel on Sep 11, 2017
We were given form for correction of aadhar address and other details. According we went to infusing bank ltd devote road siliguri. Ifsc code indb0001042. We dropped in by 11.00 am. With form to change address. My mom and i went there for the same. They asked us to wait. We waited for almost 1 hour. Then i went to branch head and said am pregnant and it's my 9th month running but he said first we will give priority to our staff then our branch customers and then to others.in this condition they kept us waiting and said we will give priority only to our branch customers.. So you have to wait. After...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — fraud debit card

 Dipsy Bindra on Sep 11, 2017
I navneet bindra was issued a signature debit card on 29 may 2016 without my consent the card i never received and i came to know about the charges on 30 july 2017 when going through my bank statements.
The bank had charged issuance charge or 5700 on 29 may 2016, when i raised a complain the assistance branch manager of rajouri garden, new delhi miss pooja assured me issuance and annual charges will be refunded within one month, but i only received annual charges of 1800 charged in may 2017 and even after promising me whole refund including issuance charges now has stopped taking my calls...
Complaint comments  Read comments Complaint category Banks

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