IndusInd Bank Customer Care
IndusInd Bank Ltd.
Customer satisfaction rating: 43%
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COMPLAINTS

IndusInd Bank Customer Care

IndusInd Bank Ltd.

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Address
PO Box 9421, Chakala MIDC, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
102
67

Phone:

Customer satisfaction rating
43%
Complaints
536
Pending
311
Resolved
199
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IndusInd Bank Complaints & Reviews

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Indusind Bank — Request for Cancellation of indusind Credit Card

 nandan bisht on Jan 22, 2017
Sir
It is to complain that A representative of Indusind Bank came to our office and offered a credit card saying there is no joining or annual fee, so i opted for the card and after verification i was given a credit card on 28.12.2017 with a note that PIN No. will be delivered within 5 days but till today i have not been given PIN No. I have made a call to customer care no. which was most of the time busy or no person attended the call, therefore, i requested to cancel the Card because representative cheated by giving false details its charges joinining fees. however, Please take this as...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — I have registered an complaint already but your are not responding your bank is an fraud bank

 Diva Kumari on Jan 21, 2017
Hello,
This is k.diva kumari having transfer from indain bank to your bank indusund bank @ branch in gurgaon

INDUSIND BANK LTD
Address: GROUND FLOOR SCO 61 DSC HUDA MARKET SECTOR 55 56 GURGAON 122011
State: HARYANA
District: GURGAON
Branch: SECTOR 56 GURGAON
IFSC Code: INDB0000724.
The bank staff has called me but your employee also cheated me and asked me an card details amd atm pin number is it a geniune bank or a fake bank how can i trust you

Is this safe banking?

Please take immediate action on...
Complaint comments  Read comments Complaint category Telecommunications

Indusind Bank — Payment not received

 rahuldeb999 on Jan 21, 2017
On 11/01/2017 at about 8.10pm I used my ATM card no- 4213 2423 0154 2976 to withdraw Rs.4000 from ATM of SBI, Cossipore branch kolkata. But money did not come out instead a slip came stating that "sorry, unable to process". Few minutes letter I recieved sms from your bank stating that Rs.4000 has been debited from my savings bank a/c no-100048814369....
Complaint comments  Read comments Complaint category Banks

Indusind Bank — I will transfered money to your holder and your bank holder make a fraud to me

 Diva Kumari on Jan 19, 2017
Iam from kakinada east godavari district a.p, i k.diva kumari cheated by your bank holder name : vimal gharti his bank details is vimal gharti a/c.no: 100039138708; ifsc : indb0000724; IndusInd Bank branch new delhi; i will transfered 30, 000rs sir fo the purpose of my courier, this person cheated me please take my complaint as serious. this person has cheated so many people like me. so please kindly take my complaint serious and take action on that account holder and refund my amount back sir/madam. sir please make sure take my complaint seriously my contact number is +919848854842
and he...
Complaint comments  Read comments Complaint category Society & Culture

Indusind Bank — Live account freezing without notification [Resolved]

 Aneesh CR on Jan 17, 2017
Dear Sir,

I have a Zero balance Savings Bank Account with Alleppey IndusInd Branch since 29.07.2006, Customer ID 10218479. I have taken a Vehicle loan (Loan No. ECD01693H) from Indusind Finance on 26.07.2014. The EMI of the loan was deducted from my SB account monthly (21st of every month) as per standing instruction given by me as signing the Loan agreement. Unfortunately last month ie, December 2016 my account was freezed without any notification. The Indusind Finance department send the cheque for clearing (Standing Instruction) and the same was returned with fine of Rs. 460/-....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Indusind Bank — Debit card and wrong location of atm

 Dinesh Gahalot on Jan 17, 2017
Dear sir
i have a sellery account on your indusind bank since 2 month
i don't have any pin no of debit card so i goes and chenged but my card is blocked
2 times
and then i called costumer care but customer care no cant solved my issue
and another call to care but call c'ant connect
and toll free no not worked
1st time used for pin 14/01/2017
care call on 16/01/2017
2nd time used 17/01/2017
result card block

if u can help me hen please call me...Soon
dinesh
8963090477
jaipur...
Complaint comments  Read comments [2]Complaint category Banks

Indusind Bank — Mobile number change

 Joseph1234 on Jan 10, 2017
Dear Sir,

I gave a request for mobile Number change for my net banking on 7.1.2017 in anna nagar indus ind bank, still it not updated my new mobile number, i call the call center regarding this issue she said my new mobile number updated in only for sms alert, he forget to update the netbanking, please give another 3 days time for update my mobile number in netbanking

Sir, please help us to update my new mobile number for netbanking

please find the ref id which i received msg

Ref:47247730 and 47314235

Thanks
Joseph...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Lowered cibil score due to indusind bank error

 chethanyach on Jan 10, 2017
Iam CH RAMASURYA NARAYANA with customer code ART02687H with Indus Ind bank have taken a bike loan in 21/01/2009 and completed my total loan payment on 13/06/2012 .But recently when I approached a bank to avail car loan I have been declined loan due to my low CIBIL score that is affected due to INR 100 loan outstanding of bike loan which I was not aware of . So I went to the IndusInd bank and paid the outstanding amount with a overdue of 3900 INR ON 07/08/2015 and the bank employee said the payment will be updated in ur CIBIL score and hence I will not be having any problem with my scores further.But...
Complaint comments  Read comments [1]Complaint category Loans

Indusind Bank — Ridiculous response from bank

 Ankush D on Jan 9, 2017
Im following up wef 4th Dec'16 -Still issue not resolved

Not able to reset my net banking password

System Error - Username blocked to reset password

1) I have make call to customer care from from RTN- Phone was kept on hold for 20 min
Such incident happens wef 4th Dec'16

2)Walk in to bank - Every one pass on the matter to next chair - Finally no one want to take this as responsibility.

3) E mail to official complaint address as per mention on company website- Only auto reply received without ant value addition.
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — Cash withdrow

 Thans on Jan 7, 2017
I want to cash withdrowal as same govt.& Other banks. I am enter branch and tailking about a self withdrow vicher/Slip then Emplyee give answer that this faicility not avialable in bank or branch of adarsh nagar, Jaipur, Rajasthan.
But this faicilitty are all govt. BankS
then how posiblle not avialable in this bank . What is RBI rulles is different in privite sector. This is very very bad from me. That is constmourS Rights not give that bank. Your wrong about this facility....
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — My account/ money refund

 Shobhender on Jan 7, 2017
Dear Sir
I have opened an online a/c with Indusind Bank on 10 December 2016. submited the documents and call many times to the bank but till the date they not started my account and when i call them they said it will be stated today. They neither start my account nor refund my payment. I need help to either they open my account or refund my money.
thanks and regards
Shobhender Singh Bhati...
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — Deduction of pf amount in my salary a/c

 antrimahesh on Jan 6, 2017
Sir i have applied for pf in dominos may 2016. Since then i am not doing job i have salary ac in indusind bank. I didnt closed account as pf amount will be credited to same account . They credited pf amunt in nov26 but im unable to draw because it is showing 6543 dr in account . Please let me know how to get my money back .I didn't got any message from indusind bank towards deduction of money from my account...
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — Lowered cibil score due to Indusind Bank technical error

 sracherla on Jan 6, 2017
Hi,

Im Sarath Racherla held a two wheeler loan account with INDUS BANK, Hyderabad with account number AHE1280H starting from June 2015.

I made regular payment of 2526 INR on regular basis on every month on 21st.On 3rd month of my payment, i had received a call from INDUS BANK regarding the technical issue that my payment was successful. Next day agent from bank visited and took the same amount in cash, which continued for 2 months.( in form of cash payments).

To my notice, when i applied for Loan/Credit cards, i got rejection from each and every bank...
Complaint comments  Read comments [1]Complaint category Loans

Indusind Bank — Transaction timeout, balance debited but doesn't credited.

 mohitdhiman0410 on Jan 5, 2017
Dear Team

I have Not done Net Banking imps from my Indusind bank Website on My Saving Account No. 100035429028 on 04/01/2016 to My Other Bank saving ac in Andhra Bank of Rs. 2000, there was notification shown which says transaction error and then i got a text from indusb that, 'your fund transfer for Rs 2, 000.00 on 04/01/16 is timed out. Please check with your bank I will Explain IMPS No.
IMPS/P2A/700414575662/ANDB/One Thousand Rupees
IMPS/P2A/700414575583/ANDB/One Thousand Rupees
One Transaction is Successful & Second Transaction is not done.
When i checked...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Car Loan

 Balasri123 on Jan 4, 2017
Hi Team,

I have taken car loan, and they promised monthly EMI 8800 Rs only.Later since 4 months thy have been deducting 9600 Rs .I have asked many times from the person .There is no response so far about.Totally thy have to credit 4000 Rs but no response. so its totally fraud finance team.

Please whom should i contact for complaint or queries.

Thanks,
Bala..
+91 9000613671...
Complaint comments  Read comments Complaint category Car Dealers

Indusind Bank — Non transaction charges

 Pooja Singh Negi on Jan 3, 2017
Dear sir/mam
I have a zero balance salary account in induslnd bank in sector 15 part 2 gurgaon. I have not operated that account after activation because my hometown was so far from this bank and i dont have this bank in my area. After shifting gurgaon, i have deposited 15000/- a day and after sometime 5000/- deducted from my account for non transaction charges.
I have checked my account and they said this is a saving account of maintaining 10, 000/- per month. But i have no information about it from the staff. I have to share some transaction with you.
I want my deducted amount...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Request for cancel credit card [Resolved]

 sadasiba on Jan 1, 2017
A representative of Indusind Bank call me offered a free credit card. After submit my all documents through mail I got to know they processed Platinum credit card which has joining fees which I can't afford. That's why I requested to cancel my credit card application ( By sending mail to premium.care@indusind.com). I got an auto generated mail "We acknowledge receipt of your e-mail. Your Interaction ID is 46700337 We will respond to you within 3 working days." . After that I didn't receive any call from Indusind Bank till 30tn Dec 2016. On 31st Dec 2016 I received the credit card being not misused...
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — Debit my balance twice without informing me

 Pawanbhutani on Dec 30, 2016
I opened one zero balance a/c & also give on fdr of rs 90.000/ .
Bank debited rs 3346 at once on 28 july 2016 & i complaint for the same, and bank promise me to return the same within 15 days, inspite of refunding, bank again debited 3500/ again on 30.12.2016
as o balance charges . Bank is taking my all interest of my fdr
please reverse my 7100/ = .If i can do fdr of rs 90000/, i can also maintain my sb a/c balance of rs 10, 000 please help & dont cheat the innocent customer
charu bhutani ph 9654969642
a/c no.159654969642...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Bike RC Book(Ref Loan No- TKE04429H)- Reg

 Christogiri on Dec 27, 2016
I have purchased Apache 160 bike from Indusind Bank finance at 15 month loan basis. Still completing 10 month due but they are not provide my photo copy of RC book. I went to directly and following there is no proper response. That response person also not picking my phone calls from now.

Very very worst response. In future don't choose this bank finance.

Thanks,

Christopher. J (99444 72256)
Coimbatore...
Complaint comments  Read comments Complaint category Loans

Indusind Bank — Transaction timeout, balance debited but doesn't credited.

 rietwaj on Dec 27, 2016
I have done imps from my indusind bank mobile app on 26/12/2016 to my saving ac in syndicate bank of rs. 8000, there was notification shown which says transaction error and then i got a text from indusb that, 'your fund transfer for rs 8, 000.00 on 26/12/16 is timed out. Please check with your bank (Imps ref no 636117232566)" and when i checked my balance it got debited rs. 8000 inr. And it is not credited to my syndicate bank ac no. 78542010002310 till now. What should i do now. Kindly look up to it and rectify as soon as possible. Screenshots are attached....
Complaint comments  Read comments Complaint category Banks

Recently Discussed

5 hours 28 minutes ago
Indusind Bank
Request for Cancellation of indusind Credit Card
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I will transfered money to your holder and your bank holder make a fraud to me
3 days ago
Indusind Bank
Live account freezing without notification
3 days ago
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Debit card and wrong location of atm
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Lowered cibil score due to indusind bank error

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