IndusInd Bank Customer Care
IndusInd Bank Ltd.
Customer satisfaction rating: 54%
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COMPLAINTS

IndusInd Bank Customer Care

IndusInd Bank Ltd.

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Address
PO Box 9421, Chakala MIDC, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
54%
Complaints
687
Pending
106
Resolved
345
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IndusInd Bank related photos (66)

IndusInd Bank Complaints & Reviews

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Indusind Bank — delay bank account allotment.

 farmocity on Jul 21, 2017
Dear bank,

We and group has given all the documents to one of your executive and we are unable to connect the bank and are not getting any responses from the bank,

Every day we get the response is sir your account is in the process,

Date of applications:- 13-july-2017
Date of allotment of account number:- 15-july-2017
Account number:- 250092221100.
Account opening balance paid to executive:- 1, 11, 000
Executive name:- manvender (9772222314)...
Complaint comments  Read comments Complaint category Food

Indusind Bank — deduction of non maintinance charge

 utsav pathak on Jul 19, 2017
This is bring to your notice that i honey pathak had opened a saving account (10042978887) with indusind bank on february 2016 (Branch-industry house, indore) i got transferred to bhopal and could not continue transactions anymore. Now after one year when i thought of re continuing with the bank by depositing some amount for emi with bajaj finance. I was shocked to know that my credit amount was in negative on charge of non maintenance without any prior information in addition my emi was bounced and i have to pay rs 250/-as penalty (Bouncing charges). We meet branch manager of industry house branch....
Complaint comments  Read comments Complaint category Banks

Indusind Bank — default showing in cibil

 jaglan1986 on Jul 17, 2017
Dear sir

Myself sandeep kumar-9582735857 from gohana, recently i applied my loan with axis bank but same is rejected due to one commercial loan showing in my cibil, as till date no loan i have taken from your bank, after inquiry with cibil care i found the loan details as financed by the indusind bank-gohana. I have upload the loan details, the loan details is as given:

Hgg00162t
Name-sandeep kumar

My pan no-behpk3034g
Dob-08-04-1986

So please rectified the details as matched with my cibil

Regards
Sandeep
Complaint comments  Read comments [1]Complaint category Loans

Indusind Bank — Surrender of credit card no-4412857876529006

 Shravanusha on Jul 17, 2017
For cancellation and closing account i have been send mail on 06-feb, 6-march, 14-july.2017. No action is taken till date. From december-16 i never use credit card but ln month of july a statement sent by you for amount of 2131/-. That is totaly wrong. You are requested to close my account and send nodues certificate. My intraction id is53344965. If some dues are. Pending my side i am ready to pay but the amount which is not drawn by. Me i never pay...
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — complain against not getting my signature debit card

 Kumar@21 on Jul 15, 2017
Dear sir i rajkumar yadav and my account number is 100046267752 registered with branch of midc chakala branch. I issue a signature debit card but till not get my card and also i called in the blue dart courier office but they suggest to me please contact your nearest branch so i request to you please let me know when get my card because already 1500 rs deducted from my account....
Complaint comments  Read comments Complaint category Banks

Indusind Bank — complaint regarding noc not received within a year

 anshu anshu on Jul 14, 2017
Dear Sir/Madame,
Very respectfully I want to say that, I'm Rahul solanki My LOAN A/C No. IAE00398H
In Indusind Bank, Silver Mall Indore (MP) Pin. 452001.
I had Purchage a Bike No. MP09QQ2718 Through Your Bank in 2015. I Paid the Premium continuosly of this Loan Taken against. after my Bike had theft after few month of purching my Bike. But i paid premium continuosely. when I need NOC Bank Didn't give it. After that I give whole Amount to settlement. in between this period I go to the Branch manager (MR. Suresh Bhati MOB. 9752490275 and landline No. of branch. 0731-409998182)...
Complaint comments  Read comments [1]Complaint category Loans

Indusind Bank Ltd — Misbehaviour by bank executive

 Cpzala on Jul 13, 2017
I have already paid minimum amt of my credit card no 5244801187527003. Still mr nitin vaghela has threaten me on call and send executive at my home to collect unnecessary cash and behave very badly with my family also

Have approached bank through mail communication on nodal. Officer@indusind.com but no satisfactory reversion from them.

My name : c p zala
My cntact no : 7600407117...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Account freezed and bank personal do not have idea when it will be unfreeze

 Chander.cm@gmail.com on Jul 12, 2017
Dear all
I am chander mohan, and i opened a current account in your bank. I am sorry but i want to say that it is ridiculous experience to have account in your bank.
Even i am afraid that you people can take my business in very bad situation.
I am trying to my business up but your banking people are trying to shut my business.

They have freezed my account and not allow me to transfer funds. I have talked to customer service they do not have solution then i walked to branch, even they people do not have solution even they do not have idea when my account will...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Balance deduction

 dip121 on Jul 11, 2017
Dear sir/ mam
I am writing this complaint due to the balance deduction from my account number of indusind saving account of rs 643 for non maintenance charges but issue was related to the guy who picked the call from customer care and said you don't have any pending dues except from rs 35 even they don't know about my charges according to my concern on starting of this month july 17. I asked twice about my concerns but they given me same answer and suddenly one of the amount have debited from my account yesterday. So kindly do the needful for me as soon as possible.
Account number...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Repeated calls received on the name of an unknown person

 Arunimam on Jul 11, 2017
I am repeatedly receiving calls frm the said bank on the name of a person unknown to me. I have repeatedly asked them to rectify their database as i am using the sim number since 2008 and that was my company provided number. But no such steps taken from the bank. Now i am on maternity leave post my operative period and regularly receiving such irritated calls during my and by newborn sleep hours which is affecting my baby's sleep....
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Oberoi voucher

 karan 62 on Jul 7, 2017
Dear sir
I am karan singh. From your officer mr. Naved khan & abhishek sharma i have applied a credit card sco no-95, 2nd floor sector-47d, chandigarh (Abhishekk. Sharma@indusind.com) a vocher has been given to me of oberoi hotel. They said me that u can send your son in behalf of you for stay. But on 06-03-2017 when i recieved the vocher i call to customer care which is mention on vocher (1800112030) customer care agent said me that u can't not send your son in behalf of you.. Kindly request you to that please sort out this problem otherwise refund my payment in my credit card as soon as...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — For me they charged Joining fee 500 and for others there is no joining fee

 dakshar82 on Jul 5, 2017
I want to cancel my Indusind credit card which I have taken 20 days back as they have charged joining fee for me and when I checked with my colleague they have issued card without joining fee.
I got sms for this month statement with addition of some amount where I have not done any purchase for it. looks something is wrong. As I am not interested in it so want to cancel this credit card....
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Harassment by IndusInd bank for Unjustified Credit Card Due Amount

 lazereye67 on Jul 4, 2017
Sir/Madam/ Team,

Indusind bank has been harassing me for a due CC bill which is unjustified and false.

There was a late payment and annual fee generated by IndusInd bank in 03/09/2016 Credit Card statement. As I was out of station due to personal emergency, I couldn't

make the payment on time. I called there helpline & obliged to waive off both the fees if they could, to which they agreed. Helpline agent told me that both the fees

will be waived off in the next statement and to pay the remaining amount of Rs. 1357/- which was paid in...
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — Customer Service

 Tan@ on Jul 3, 2017
I received a collection call from a specialist on Sunday 2nd July 2017. I informed the person that I had already made the payment and does not wish to receive future calls. Informed her to add to DND. The female argued stating she would call back stating payment was missed. I disconnected the call and she called back. I again disconnected the call and was called again by her . The same thing was repeated again, so when finally I abused her, she said same to you. I blocked the number called customer service to complain about this girl. I requested to speak to the manager and was informed on Sundays...
Complaint comments  Read comments [1]Complaint category Credit Cards

Indusind Bank — Credit Card Application :180950

 Dhaknesandeep709 on Jul 2, 2017
Hello,

One month back I got a phone call from indusind bank for taking a credit card. The lady was so nicely explained me about the features of aura credit card. I was already using 2 credit cards(other bank), and I never wanted the 3rd one, but the lady forced me to take 3rd and I agreed just for the sake of meeting her target. After couple of days a person Mr. Satish (mob:8999071552) came to collect the documents. In these 2days, all the credit card team was following up with me for giving the documents and they were so nice all the time. After I gave the documents, after 2/3 phone...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Debit card charges

 Rakshis77 on Jul 1, 2017
Sir My name is Rakshith, Actually i lost my debit card so i blocked it in my indus app and thought to apply for new debit card from the app itself, so while applying its give me an option to select debit card type so i selected premium plus debit card and in the app they didnt mention anything about the charges i thought its free so i applied for it, Once my salary credited in the account they had debited 2875 rupees for that card but still i havent received the debit card and at the same time i called customer care to cancel that card and to refund my money but they said its not possible.Its really...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Background verification ibl 65250

 suresh hg on Jun 29, 2017
Dear sir
I am suresh hg i was working 7 month indusind bank, i put up paper 19/4/2017 for the purpose of bgv negative previous to previous company 1 month, i proved all documents but they termination me after 7 month i didn't get releaving letter, that is the reason no one can recruitment​ me, my life is spoiled sir, please do verification before joining, please kindly request to you
Release my releaving letter....
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Bank Executives behaving rude with family at home

 Nikhil1405 on Jun 29, 2017
Dear Team, my name is Nikhil Sharma using indusind bank card, & due to urgent medical use for my 3 month daughter who had an open heart surgery i have gone in very bad debt and unable to make payment..Now i m ready to make payment but need time & support as my financial comdition is very down..Bank guys are threating me and my family nd giving such kind of bad pressure that i can do suicide also..Plz help to solve matter...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Unfairly i was cheated by Indusind Bank for vehicle loan

 vsrramaiah on Jun 28, 2017
Respected SIR /MADAM,
This is Seetaramaiah Vytla purchased two wheeler by borrowing loan from Induslnd bank in june 2015. I cleared all my dues in time. Bank executives informed that my due date is on 7th of every month. As per their (bank) instructions i have cleared first installment amount Rs 1995/- on 7/7/2015 without fail. Surprisingly Induslnd bank processed my second installment due immediately in the same month i.e on 21/07/2015. And they have charged me saying cheque return. As per bank instructions my second installment date is on 7/8/2015. I have cleared my second installment...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Card ending 8008

 annamraju rangarao on Jun 28, 2017
Dear sir,
I have a given complaint on credit card and my card is blocked. Not known reasons.
The complaint is:
1. I paid rs 15000/- to credit card 3-6-2017 through your indusind bank atm on at guntur arundelpet branch.
2. The amount is debited from my sb account immediately.
3. I got sms that the amount is credited into my a/c on 6-6-2017.
4. Where this amount from 3-6-2017 to 6-6-2017?
5. I requested for revised statement with amount paid by me.
6. Then your staff deleted the statement in mail and sent sms that the credit card is blocked...
Complaint comments  Read comments Complaint category Credit Cards

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