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IndusInd Bank Complaints & Reviews

www.indusind.com

3.2

Updated: Jul 10, 2025

Complaints 2182

Resolved

1322

Unresolved

860

Good! IndusInd Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that IndusInd Bank step up their efforts to fully resolve all complaints 👍

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Recently resolved complaints

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Re-vkyc through online otherwise account close

in reference to the no objection certificate for the automobile loan.

Penalty and delayed payment has been charged wrongly

Lean Account not retrieved

Fanatical charges

Most useful reviews

Regarding NOC of two wheeler

NOC of my two wheeler loan

noc of my car loan

NOC of Two Wheeler

Request for Clearance certificate

Debit freeze of savings account

Featured stories

Harassment by Collection Manager

Cashback amount not released

Complaint against the bank's worst service and staff carelessness

IndusInd Bank reviews & complaints(2182)

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Address: Bangalore

Hi Team, i am using mobile app [latest one]. however, we cannot connect RM through app. if so, why the option is given in mobile app.
Coming to RM - they are like gods - we cant connect them/talk with them/they will no respond to any emails.
Not sure what they do all the shift hours. They will read msg in whatsapp but not respond. if we call, they will not pick.
can anyone explain this without fail.
Regards, br...

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Address: pimpalwad road kote wastti shirdi tal-rahata,dist-ahmednagar

मी इंडसन्ड बंकेमार्फत सन २०१८ साली हईवा (टिप्पर) एम. एच.१७ बी.वाय. २६८१ खरेदी केला होता त्याचे लोन ०२/०३/२०२२ ला परतफेड केले आहे परंतु माला आजपर्यंत एनओसी मिळाली नाही, माझे...

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Sir, I have been issued a credit card but did not receive it, however your team has fraudently activated it by deceiving me into giving then OTP and saying that when I will share OTP delievery address for card will start showing on the website and then it can be changed from there. But when I shared them OTP for card activation they stopped picking up calls and there was no option to change delievery address for card either.
My application...

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Website: fastag.indusind.com

Raised a request to deactivate and reimburse amount from my fastag account, over a week later, request was rejected with a note that my number is incorrect.
1. No where during my rejection request was there any entry required for entering my contact number
2. The contact number on my fastag is the latest and active number

I have raised a 2nd request as on today to see what will happen. Most unprofessional way...

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I am writing to urgently request clarification regarding an issue with a recent deposit made to my account. I deposited funds into my account, but I noticed an unexpected deduction. I am deeply concerned, and I request that this matter be resolved immediately.

Here are the details of the transaction:

Account Holder Name:Meivannan Palanisamy
Account Number:[protected]
Deposit Date:[protected] March...

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Dear Sir/Madam,

Re: Incompetence in Account Opening and Unauthorized Charges - Gift City/NRE/NRO Account

I am writing to express my disappointment and frustration with the incompetence displayed by IndusInd Bank during the opening of my Gift City/NRE/NRO account. Despite fulfilling all KYC requirements, the bank's inefficiencies have resulted in a loss o[censored]SD 120, charged by the Intermediate Bank.
br...

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Address: Delhi

Reminder-16

Pending Case Id[protected], 63568564, 63674665, 63467803,[protected], 63985877, 63786434, 63973931, 63972604, 63965419, 63963776, 63882879, 63881996, 63876942
Despite reaching out to various channels, including the @ Nodal Officer, @ Customer Care Head, @ Head of Branch Banking, @ZH North 1, @and BIOB Delhi, there has been no response. It seems that priority is being given to premium customers, leaving...

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Hi Team,

I have cleared the 2 wheeler loan amount for the bike TS15FK0826 in 2023 but have not received the NOC.

Below are the details, requesting you to provide NOC ASAP

Vehicle No- TS15FK0826
Loan A/c No- AEP02128H
Engine- 15548
Chassis- 55499...

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I tried to open a bank delight account in Indusind bank but I find this to be a very horrible experience. First I started filling the online application for saving account, giving all adhar and pan card details after that there was video KYC then after completing that I taught whole processes is done and account will be created but there was no KYC completed. I have done the offline KYC at home branch also but still delay in account opening....

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Hi Team,

Request you to please help me to get my NOC for Two-Wheeler Loan which got closed in 2022. I have been chasing with bank and customer care no response yet below my vehicle and loan details.

LOAN Acc NO: MZC00374H
Registration No: MH03DH0158
CHASIS Number: MBLJFW053KGD07015
VECHICLE: JF17EJKGD08320

Please support...

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Sir
I have old NOC (Booklet) and not shown online record due to old format NOC. I want to apply for PVC RC and HSRP number plate. but without NOC I can't apply for this process. I already paid charge for duplicate NOC on[protected] but still[protected] not received that.
RC no. - RJ20SK9354
Deal no. - RJK03179H
Mob. No. - [protected]...

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Address: CHUNGI NAKA SALUMBER

मेरे खाते में किसी अज्ञात व्यक्ति द्वारा 3600 रुपया फर्जी डाला गया है जो मेरे जानकारी में नहीं है जिस वजह से मेरे खाते को फ्रिज कर दिया गया है जिस से मेरे जमा पूंजी को भी रोक दिया...

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Dear IndusInd Bank Customer Service,
I hope this message finds you well. I am writing to report an unauthorized transaction on my credit card account and to formally dispute this charge.
Account Details:Name: SHEIK GOUSE AHMED Card Number: 9423 Unauthorized Transaction Details:
Transaction Date: 11/07/2024
Transaction Amount: 29509.38 Merchant: Mobiwik
Multiple Unauthorised Transactions
I confirm...

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Sir
I Tithi Choudhury account no[protected] My queries previous mail conversation ( Ref mo. 58531022 / 58755924 /59028735/59029043/ 59085959 /[protected]not resolve till date, sir my account related vkyc from your agent side is not completed agent discontinued the vkyc process so account show Debit freeze, till date I am facing my account transction problem
my nearest two indusind branch 35 kilometer far away from my address...

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Respected sir/ madam,
My self shaikh Farez shaikh naser i have open account and do kyc on 14 /05/2024 and sir told me it will update and it will unfreeze today is 27/may/2024 uptill now it's showing in process from bank cidco santosh sir which done my kyc he said from our side it's done and you documents goes to clu team which assign from 15 days happen but he didn't work and update to system I am facing problem of freeze plz unfreeze...

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In October 2016, I purchased a Ford Ecosport vehicle and obtained a loan from the Raebareli branch of IndusInd Bank for a three-year term. The loan was repaid in full in 2019. Subsequently, I visited the bank to collect the No Objection Certificate (NOC), but I was informed that it had been returned to the main office (Lucknow) because of my delay in collecting it. I then applied for a duplicate NOC and paid the required fee on August 1, 2022 (Fee Receipt Attached). As of May 2024, I have not yet received the duplicate NOC.

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May 10, 2024

Complaint marked as Resolved

Nothing happened.

IndusInd Bank customer support has been notified about the posted complaint.

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My name is Premlata Rai and I had ordered Isc class 12 physics book of RS. 350 in Clankart website on 29 April 2024 and after 3rd May the seller cancelled the order. And on (Date 4th May 2024)
Clankart initiated the amount to my account but I still didn't get the money. Clankart sent this reference number
Reference number[protected]

Refund I'd RCR[protected]

and told me to fill charge...

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I have been using credit card for the last more than 5 years. I have never made delayed payment. This time also I have cleared credit card bill a day before due date. i.e 23/03/2024 of rs 8820.87 as per the statement through sbi yono bank but the amount had not been credited till 30/03/2024 and I got the refund on 31/03/2024. So I made the payment again on 01/04/2024.

I have already informed them so many times through mail that amount has not been delayed because of me, it's because of your associate partner ( sbi yono). It's not my fault.

They have charged penalty of rs 5104 approx for the mistake I didn't commit. I have been trying to connect with them through mail but they are not responding.

I would request you please look into the matter. my credit score would have negative impact because of this.

Apr 24, 2024

Complaint marked as Resolved

still pending

IndusInd Bank customer support has been notified about the posted complaint.

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I have received repeated credit card offers even after DND for the Jio number in my Jio app and even with the IndusInd DND....

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I am an Indie customer account number[protected]. And my indie account has been debit freeze since last month. To solve this issue I went to the nearest indusland bank branch and they told me the fraudulent activity has been marked due to too much transaction and to solve that you have to renew your KYC and for that I have been given my aadhar and PAN card and also as per request by the manager I have given an application that I give my...

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