IndusInd Bank Customer Care
IndusInd Bank Ltd.
Customer satisfaction rating: 44%
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558
COMPLAINTS

IndusInd Bank Customer Care

IndusInd Bank Ltd.

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Address
PO Box 9421, Chakala MIDC, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

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Toll-free:
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Phone:

Customer satisfaction rating
44%
Complaints
558
Pending
333
Resolved
216
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IndusInd Bank Complaints & Reviews

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Indusind Bank — Rude Behaviour and threatening calls

 Glendpenha on Feb 20, 2017
Hello,

This is to bring to your notice that this Asst. manager as he claims by the name of Rohit Singh (Andheri MIDC branch) can't speak in English for nuts. When I am having a conversation in English, he tries to converse in Hindi.
This is really rude and was yelling at me over the phone for payment which was overdue. I understand it's my fault since I defaulted on my payment and could not make it on time but that doesn't give him or anyone this right to threaten me.
He stated that it's not my problem you have to make the payment.. I am really worried about if I...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Two wheeler loan bounce n credit image damage claim

 vashibhavini on Feb 17, 2017
I was buy active by ur bank and paid all 18 instalment without bouncing then i was parchase onther activa from ur bank n after buying two months no any instlment presant in my bank for clearing in between bank exicutive two time cm at my hm and signup all my loan document again at that timi iwas asked him whts problem why u not presant my loan cheque in to my bank he said some paper issue ur loan first instalment cm on 1-12-16 so i withdraw my cash from bank my instalment dt 21st and at that time balalnce avilable in my ac then why should i pay panelty charge of cheque bpunce pls cl me persnlay...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Indusind Bank — Cibil Issue in My loan No. TCS05942H

 K.RajaLakshmi on Feb 17, 2017
I applied for a Credit Card with a Bank and it got rejected saying My CIBIL score is Default. When i checked that i was very shocked to see that there was delay in My payments for My Bike Loan from Indusind bank. Only once the cheque was bounced since the customer told the due date wrong and the amount was not sufficient at that time. Other than that no delays in the due payment. Then why you didn't clear my cibil. About 1 year I am getting rejected on all my loans. Its not good on your part. Please do the needful ASAP.
Amount Rs. 25, 000
Date opened 28-08-2014
Date closed 23-12-2015
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Indusind Bank — Regarding personal loan

 Pravin Sankeshwari on Feb 16, 2017
I have taken a personal loan from indusind bank on the basis that i will get foreclosure charges as 0% after discussion with an employee of indusind. After receiving the sanction letter it was mentioned as 4%, against which i called the employee again and asked about this..He said the bank has its own internal records and they dont disclose it to the customers and i dont need to worry. I have the entire conversation recorded on my phone. But now they are cheating saying that i need to pay 4% foreclosure charges. Its a fraud bank playing with the customers. I never delayed my EMI with this bank and...
Complaint comments  Read comments Complaint category Loans

Indusind Bank — A/c blocked

 KARAN SHETTIGAR on Feb 16, 2017
Dear sir,
My name is Karan shettigar i reside at badlapur i made the cheque of 8000 to clear in the united bank of india bank a/c the cheque clear notification received in morning by the bank but at evening i received one more notification yours 8000 is debited & when i checked the passbook it was mentioned your a/c is blocked. Please provide me the reason ASAP & what procedure should be followed regarding this issue further

Thanks & Regards,
Karan Shettigar...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Issuing a credit card by keeping customer in dark

 bitspilani on Feb 15, 2017
Staff of Indusind bank approached me for credit card issue as I was maintaining savings account with them. They asked me to sign certain papers .
and marked lien to my fixed deposit with them. Wrong credit card was issued after giving false information. Now they are not cancelling credit card which I have never used and also not releasing my fixed deposit. They are giving no attention to numerous complaints to their customer care centre and online complaints ....
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Regarding current account opening- airmech solutions

 AIrmech Solutions on Feb 14, 2017
I would like to inform you that i have submitted all supporting documents of M/s AIRMECH SOLUTIONS in your branch Induslnd Bank Ltd. G-11 & 12, RG square Mall, Plot No 2, LSC IP Extention, Patparganj, New Delhi- 110092, India, along with cheque of Rs. 25000/- on dated 08.02.2017 for current account opening. It was said to me that my account will be opened with in 2-3 days. Today 4th day has passed away but still i am waiting for the account. I am not getting any reliable update or status accordingly from your above mentioned branch.

I request you to please return my all signed documents...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — For net banking password not rec (overnight corier) after 20 days?

 Vml360k on Feb 13, 2017
Hi,
Sir, Am Vimal kumar vaishnav my a\c no 100037510014, and adhar no.-826038178219 Raipur C.G. my pin code 493221 not 492001, plz mind and update,
My problem - sir am requisted ur costemer care person for net banking in my a\c and bank sending me login password 10 days, but am not rec my password
and get call back induslnd bank for docket no. & i call overnight service but no sollution my problem plz provide me my login id & password...am waiting...

Your
Vimal kumar Vaishnav
Mob : 09806760001
Ring road-2, near jhabak petrol pamp, Sarora...
Complaint comments  Read comments [1]Complaint category Banks

Indusind Bank — Credit card collection calls on Sunday's. Post repeated complaints raised with customer care

 Arun Raju pk on Feb 12, 2017
All the code of conduct, ethics, values, policies. All are jokes from this bank. And bank being called as customer centric is a sinful lie.

I am an existing credit card customer. Customers get harassed from the collection team.
The surprise here is that I get calls from the collection team even on sundays-here is the number(080-46385910) there is more. I have repeatedly raised a complaint with the customer care (complaint no's 87681 & 48625)
I only asked them to not call me until the due date and not to remind me calling 10times everyday.

I would never...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Unauthorized transaction in MMTRIP using INDUSBANK CREDIT CARD

 madhu4india on Feb 11, 2017
Hi,

could you please help to resolve the problem.

Someone got my credit card details and made transaction in MMTRIP for hotel booking on 08-12-2016 for the amount of Rs.938/-.

I have submitted Dispute form(PFA) in the same day and deactivated credit card.

Till now i didn't get reply from INDUSBANK but they generate creditcard statement for two months with late payment fee.

For the amount Rs.938, after late payment, now it is Rs.2000.

Please note as they didn't revert for my complaint/problem for the unauthorized...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Debited penalty for non maintenance of account balance without any notification

 narenpatel45044 on Feb 10, 2017
Dear Concern,

Today, i was just shocked after seeing my wife's account (previously salary account) statement after long time. There was sequentially debit with description "To non maintenance charge Mar 2016" from March 2016 till Dec 16 as on current date.
Followings are the debit made by Indusind bank
To non maintenance charges MAR 2016 - 444.68
To non maintenance charges Apr 2016- 329.72
To non maintenance charges May 2016- 293.81
To non maintenance charges Jun 2016- 326.89
To non maintenance charges Jul 2016- 347.93
To non maintenance...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Money got debited but customer did not received money from atm

 subhajit bhandari on Feb 10, 2017
I tried to withdrawI Rs 2500/- so, I made ATM transaction through ICICI ATM on 08/02/17, the same amount got debited from my Indusind a/c but I could not receive any amount from ICICI ATM which I made. Till now the amount not crediting in my Indusind A/c I request you to take necessary action against this kind of harassment and do the needful in this emergency situation

Thank you
Subhajit bhandari...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Transaction Dispute

 subhajit bhandari on Feb 9, 2017
I tried to withdrawI Rs 2500/- so, I made ATM transaction through ICICI ATM on 08/02/17, the same amount got debited from my Indusind a/c but I could not receive any amount from ICICI ATM which I made. Till now the amount not crediting in my Indusind A/c I request you to take necessary action against this kind of harassment and do the needful in this emergency situation.
And I

Nor I received any evidence like failed transactional receipt from icici atm or transaction id in my communication phone number from indusind bank
PFA.

Thank you
Subhajit...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Misbehave

 Raees Khan Khan on Feb 9, 2017
Today I visited in saket indusind bank for check issue. I asked about how to issue my new name check book. There is a lady she says please deposit 80 rs rupees at cash counter. I goes to cash counter he is busy with his phone after that I submit 100 rs with cash slip he saying you fill wrong information fill it again and he throw slip in front of my face at the counter I said you don't know how to treat a client after that he says (chal ja yaha se) I fill up cash deposit slip again and given to him. There is bank manager also there but he is useless he also not rectify my my issue. I had never seen...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Saving account

 Akash Karotiya on Feb 7, 2017
Dear sir
I have a sellery account with your indusind bank.but my account is not active right now . i have one issue your bank this is my sellery account maintnance balance 0 but right now my account 5198 balance negative balance show. my customer id 31838120 and account no. 100035147416 .
right now my account is unactive so please i request you remove my account all charges
thanks and regards
akash karautiya
9871160723...
Complaint comments  Read comments Complaint category Banks

Indusind Bank — Personal Loan EBI Debited twice-701000272241

 nrksenthil on Feb 6, 2017
Hi,

This is Senthil Kumar from Chennai, the mentioned subject Personal loan's first EMI of Rs.8235 debited my SB account on 04th Feb 2017 and subsequently on 06th Feb 2017 my account got debited vide one of the Cheque No 000022, which i have given for security purpose (000021 - 000025).
Pls arrange to check at your end and confirm for further.

Regards,
R Senthil Kumar...
Complaint comments  Read comments Complaint category Loans

Indusind Bank — Cheat and fraud transactions

 Shiva Kakumanu on Feb 1, 2017
Hi,

My name is Siva.Rao, residing at bangalore.IndusInd had issued one platinum credit card to me three months back and now after issuing this they had done some fraud-transactions on behalf of me in buying health insurance policy from Religare.And they had payment with out taking any confirmation from my side and they had shared and sharing my Sensitive personal information to third parties and other insurance sectors, sharing other individual personal information is violation of PCI-DSS compliance, IndusInd is not following compliance rules and laws.

now i am planning...
Complaint comments  Read comments Complaint category Credit Cards

Indusind Bank — Loan completed NOC pending to be issue

 manivarman19872009@gmail.com on Jan 27, 2017
Dear sir
iam kothainayagi from Chennai I have taken car loan from your bank at madhavaram loan no TBG00317C till now not issuing NOC at your branch and not responding properly very very oust banking at your branch kindly check my loan account do the needful I have following the branch cash disk person for past 2months he had telling simply come tomorrow and day after tomorrow pls do the needful sir...
Complaint comments  Read comments [1]Complaint category Loans

Indusind Bank — Withdraw 5000 rupees amount with out my knowledge

 Delete corruption in INDIA on Jan 24, 2017
HI ALL,
I am having savings account at Indus-Ind bank karur for past 2 years from my account opening date i didn't noticed my balance recently i went to bank to withdraw amount 14, 000 rs/-which i having at my account.But they said that only 9000 rs/- is available i asked to the bank officers why 5000 rupees is been debited from my account they have said that it is due to new ATM card renewal without my knowledge how can they took 5000 rupees from m y account i do know why they are cheating public without any intimation & the bank officers saying that amount will be refunded to you by gift...
Complaint comments  Read comments Complaint category Banks

Indusind Bank Credit Card — We want to emi my purchase

 Mohandevi on Jan 23, 2017
Respected
Sir we purchase mobile iphone last 3 months. We want to emi on my purchase
But bank rejected my application. Bank force me to pay all payments but i am not capable to pay this amount. Bank increase
My payment day by day with interest and others charges.
I had touch continue in indusin bank credit cat costumer service and according to castumercare we pay two times minimum payments

So please help me and solved my problems
Thank
Bipin kumar maurya...
Complaint comments  Read comments [1]Complaint category Credit Cards

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