[Resolved] Indusind Bank — ATM Transaction dispute

jagmeet kang

from Adampur, Punjab

Address:

Mohali, Punjab

I withdrew Rs 10000 by using IndusInd bank ATM on 9th of February but my account got debited for Rs 20000 . I called upon IndusInd bank customer care and filed the complaint 3-4 days later when I get to know about the double debit . Customer care executive gave me time of 7-10 working days for the resolution of the complaint . i called again after that and got the same response, I called a number of times again but still my complaint is not resolved . Few days back they called me up and denied it that they cant solve it only, they are helpless. Still my payment is blocked and I am clueless that how to get it back and the bank has denied returning it back.

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May 9, 2017

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2017

IndusInd Bank Customer Care's response Dear Jagmeet,

We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd Bank