[Resolved]  Indusind Bank — Atm unauthorized withdrawal by the bank

Address:

New Delhi, Delhi

I am holding my savings account in punjab national bank. On 27.05.2016 i visited the atm of indusind bank located near laxmi nagar metro station (Atm id sn000543). When i pressed the pin the machine got hanged and i pressed the cancel button many times. Along with guard one more person was present in the atm. They said, 'the machine is hanged, you can try in some other atm". After waiting for few minutes, i left the atm, when i left machine was still hanged. I went to another atm, and there my account showed a deduction of rs.10000. I visited the nearest branch of indusind bank located at c-61, preet vihar, new delhi, and requested them to show me the footage, but they didn't accept my complaint. I approached my bank (Punjab national bank), after they entered the inquiry, indusind bank rejected my claim. I request to you to please provide me with the footage of that day (27.05.2016).
I shall be highly obliged.


Pragati gupta
[protected]@gmail.com