[Resolved]  Indusind Bank — Bank charged me penalty of Rs.5792/- on amount of Rs.6983 5days delayed that is totally invalid.

Hello Sir

I am Nishchay kaushik. I have an IndusInd credit card ending with 4412xxxx5624.

I want to let you know that, My last month's credit card bill was 97, 600/- in which I had paid (5, 000 + 85, 000 = Rs.91, 000/-) on 25/June/22 through Cred app. And, rest pending amount of Rs.7000/- on 1st/July/22.

But, In July month statement, I received a financial charge of (2359.15 + 424.65 +2549.41 + 458.89 = Rs.5792/-). (PFA)

Please try to understand, this penalty is not legit when I already paid a complete bill. The financial charges of Rs.5792/- is unfair as per 5 days delay in amount of Rs.6700/-

I request you, Kindly refund these financial charges of Rs.5792/-, Because, I am not aware regarding these charges as a new customer of IndusInd Credit card and don't know about these charges. Otherwise, I would not be able to continue this credit card anymore after completely paying my pending dues . Please help me in this regard.

Infect IndusInd support also assured me that they will surely refund these charges but later they refused. That is completely unprofessional.

So, I request you to kindly refund these charges.

Warm Regards,
Nishchay Kaushik