[Resolved] Indusind Bank — Bank is charging interest and late fee charges like anything (more than 60%) | |||||
I have induslnd bank credit card with good credit limit first time i use this card and done the payment and experience is very bad. In february 2016 month statement my due date was 25th feb 2016 with respect of rs: 1166/- only (One thousand one hundred sixty six only) and i did the payment at 3rd of march 2016 there was gap of 7days.In the next month bank has charged me late payment charges 550/- against 7days late payment of 1166/-. It more than 60% late payment charges within 7 days. They are charging like anything. After i raise the concern with customer care, they raise my concern but approver authority has denied now the charges with interest has reached around rs.2710/-. Whatever emi installment is pending, i am ready to pay but late fees plus interest amount i will not pay. Complains numbers are: 601343 660529 686771 641116. Request you to please look into this matter. With regards. Ram sharma [protected] Was this information helpful? | |||||
Sep 23, 2016 Complaint marked as Resolved IndusInd Bank customer support has been notified about the posted complaint. Verified Support Aug 23, 2016 IndusInd Bank Customer Care's response Dear Mr. Sharma, We were unable to discuss the matter at length on August 08, as you were unable to provide the necessary verbal verifications nor the credit card number. We tried reaching you on your above given mobile number today, however, were unable to establish successful contact with you. Thanks, Team IndusInd Bank | |||||
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+91 22 4406 6666
PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
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We regret for the inconvenience caused. Thank you for sharing your details with us. We have escalated your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern
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Team Indusind Bank