[Resolved]  Indusind Bank — Card blocked by executive without proper Information

Address:

nellore

Hi I am chetan

I am holding Indus next credit card [protected]

Actually in moratorium month ur Executive called me nearly 3 to 4 times regarding card emi
Actually I denied, that option and told I will pay the amount what ever outstanding
But they again calling me and putting pressure regarding emi option
One day one Executive called me and told sir this is the best Emi offer for u and no need to pay amount this month, from next month emi will activate

And even he didn’t provide me full details why they are giving this emi and the terms and conditions and process

And I said ok

Now I spoken with customer care people and they told ur card was blocked for future u can’t use ur card, bcoz u convert the amount into emi

Here indus Executive was totally missguided me and he didn’t mention that my card wil be blocked ifi convert into emi

Even without reconfirming with the customer how u block the customer card, even a single message and mail confirm also not given ...

Please activate my card for future use ... plz check my past payments I am not at all satisfied with what ur Executive has done to my premium card...

Plz try to understand from my side