[Resolved] Indusind Bank — cash has not come outside from atm due to power cut just before cash come outside but i got message that it cash has been debited.

vadivel (L.I.O.N)

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600100

Dear sir/madam,
Greetings
I am vadivel, non customer of indusind, yesterday evening i went to indusind atm around 4:45pm i have used indusind atm (Metro atm id mn000723) at jalladianpet to take cash of rs.5000 while using atm the power was shutdown suddenly and my cash has not been come out from atm but i recieved a message to my mobile that cash of rs 5000 has been debited from your account. Kindly get rid out this problem. I'm a hdfc account holder if you need more information regarding my account number i will share you.

Thanks and regards,
Vadivel
[protected]

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Jun 30, 2018

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

May 22, 2018

IndusInd Bank Customer Care's response Dear Mr. Vadivel,

We have forwarded your concern to our relevant team. Our officials will contact you at the earliest.

Thanks
Team IndusInd Bank.

Verified Support

May 22, 2018

IndusInd Bank Customer Care's response Dear Mr. Vadivel,

As per our telephonic conversation today .We understands your query has been addressed to your satisfaction.

Thanks
Team IndusInd Bank.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Dear Customer,

We're sorry to hear that. Please share your Account No., details of the transaction, registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Bejoy
HDFC Bank Customer Assistance