[Resolved]  Indusind Bank — credit card bill for not received credit card

Address:641035

I have received a bill of rs.590, for a indusind credit card which i never saw. My documents were given to an agent for upgrading current existing hdfc card and was used to open a new indusind credit card without my knowledge. I realized it when i was cleaning for receiving the card by courier person. Since i had no other plans for a new credit card, i told him to return it.

Later, i confirmed the same when a call was received from indusind bank. Today, i have a bill of rs. 590, of a card which i never saw and never used.

I don't understand what is logic behind this.

Please make sure, i don't receive any further communication on this regard, take care of the bill.

I am already in discussions with a legal advisor on moving legal complaint against the agent who had misused personal documents.

Awaiting your reply at the earliest.
Thank you.

Regards,
Arun shekhar r
Was this information helpful?
No (0)
Yes (0)
Oct 9, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2017
IndusInd Bank Customer Care's response
Hi Arun Shekhar,

Regret the inconvenience. Request you to share your contact details or write to us at [protected]@indusind.com for us to assist you.

Thanks,
Team IndusInd Bank
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndusInd Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2165
    Pending
    50
    Resolved
    1320
    IndusInd Bank Phone
    +91 22 4406 6666
    IndusInd Bank Address
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all IndusInd Bank contact information