[Resolved]  Indusind Bank — Credit card no:..9964

I have above no card.As I could not make payment due to unavoidable family and poor financial condition, the banks hard recovery agents started to abuse me, even they are threatening to beat me, even they are also insisting me not to disconnect phone. Is this policy of bank to recover due amount from borrower engaging such type of agencies/persons.
Bank has 100% right to approach customer to pay their dues. But customer has also certain rights. Please advise your hard recovery agents not to use foul languages, while approaching customer, also to respect customers privacy.