Indusind Bank — Credit card payment issue 1

I am a credit card holder from Indusind bank. I am fed up of the customer care services of the bank. Every one is doing job to achieve their targets. No body is understanding the situation of a common people. I am not getting a proper response from the bank representative. Due to Covid-19, my business has been totally closed and I don't have money to pay off the credit card bill. Infact my situation is hand to mouth. I just want the bank to waive off my interest levied during lock down. Please resolve my problem. I donot want any credit card so, arrange to get my credit card account closed with a waiver. I will arrange some amount for full and final settlement.
Name -Pankaj
Credit Card - ************5000