Indusind Bank — Current account is Frozen and branch is unable to provide me resolution

Indusind Bank — Current account is Frozen and branch is unable to provide me resolution

K Kabirdkng Jul 8, 2022 Jul 16, 2022 This thread was updated on Jul 16, 2022

Hello Sir/Mam, I hold a current account in your Bank my account number is[protected] My account got debit freeze on 1st of July 2022 for Fraudulent transactions, Since then my business is totally closed and my account have 1.3Lakh from which most of the funds are my customer's fund. I am writing to you under deep mental pressure. I have reached the Habra Branch on 2nd July and Updated My PAN, signature and photo, along with application to unfreeze my account. After 3days they informed me to contact base branch, which is 100kms away from me. I contacted video branch and described my concern, they told me to get the base branch number and call them, after I contacted the base branch which is Amtala Branch, they just ignored me and blocked my number and asked me to contact branch where I submitted the documents. Again I reached the branch but they were unable to solve the issue and asking for account closure. Also they informed me I cannot open another same account in next 6 months. I need the current account because there is still some pending credits to be credited and also I believe in Indusind bank customer support. Kindly solve the issue and plz give me control of my money ASAP. Was this information helpful? No (0) Yes (0)
IndusInd Bank customer support has been notified about the posted complaint. Jul 11, 2022 Updated by Kabirdkng Unfortunately still my account is frozen, it's already 10days my account is frozen also there is no response from the bank side regarding the fraudulent transaction. In best of my belive there is no fraudulent transaction in my account. I already submitted proof of my transaction to the branch officials. Kindly unfreeze my account, as my fund is inside the account and that is why my Business is closed since account frozen and I am facing permanent loss everyday. Kindly Unfreeze my account so that I can run my business. Verified Support Jul 13, 2022 IndusInd Bank Customer Care's response Dear Mr. Hossain, We regret the inconvenience caused to your banking experience. We have forwarded your concerns to our relevant team. We will respond to your concerns vide interaction 23345535. For further assistance, write directly to us at our email ID [protected]@indusind.com. Regards, IndusInd Bank Jul 16, 2022 Updated by Kabirdkng Nothing was solved till the date. This is a terrible experience of my life with banking. Banks are for serving national population, not to control them. Bharat Finance / Indusind bank, thease are nothing but a scam. Be aware of the cheate companies.
Add a Comment	Share
Submit Close