Debit card blocked without intimation.
Today 29th december 2018 unable to withdraw money from atm i called cust care... He says my debit card is blocked. I have not given any request to block my old atm card.. I was told that i will be able to access the atm card untill 31 st dec when i visited the nearby branch for change of address. There was no intimacy about my atm card being blocked. The cust care executive was rude and was interrupting repeatedly and was not letting me speak. It is not a toll free call and the call disconnected after 8 minutes of nonsense because of low balance. I ve to sleep hungry today and suffer the following days because of the irresponsible behaviour of the bank and its employees. It is a salary account which i ve been using since 2014. I have been facing a lot of problems from the beginning. No sufficient atms, no proper intimacy or sms about the amount that get deducted. I had complained before about it but of no use. If called cust care for enquiry abt deduction it is lengthy tolled call and then 50₹ plus charge for calling n enquiring abt the deductions. I am closing this bank account very soon.
- sunil kumar s - ph no [protected] Was this information helpful? | 
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