[Resolved] Indusind Bank — Delayed NDC for my personal loan account number

Priyangha J

from Coimbatore, Tamil Nadu

Apr 23, 2022

Address:

Old airport road , Bangalore

Wrong information given regarding my preclosure of my loan account number. Though I had made all the payment in feb -2022 itself still I didn’t receive my NDC ( No Due Certificate) as per the promise. Now since I enquired about my NDC again they are asking me to pay 1381/- to be deposited over the bank . And again I had to wait for another 60 days .
When ever I ask any queries they won’t pick the call or respond for the emails and msgs .
Agents name
Pooja -( old airport road branch Bangalore)
Laxmi - ( same branch but left the organisation a month ago )
Rohit - ( same branch-Collection Manager )

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Jun 14, 2022

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2022

IndusInd Bank Customer Care's response We request you to provide the Loan Account number request number and contact number OR mail the same at [protected]@indusind.com for further assistance.