[Resolved]  Indusind Bank — Excess Charges

Address:Hyderabad, Andhra Pradesh

This is the worse service i have ever come across in my life ... The people sitting in the motor finance section are liers, they dont tell you what all charges you need to incure while taking NOC for your vehicle ... All hiden charges they wont tell you while taking a finance .. and they speak rood, they all are Goonda, Rowdies ... If god gives me a chance, i just want to spit on their faces and the policies and procedures they follow ... Here you go the problem details, I have taken a motorbike finance from Induslnd bank and gave them a ECS form to deduct EMI amount from the Bank every month, they didnt submit that, i never see any ECS return or cancellation charges in my Bank statement . instead of they submitting it to the bank, they started coming to my home and collecting the money ... even i paid the same thinking that they are only coming to home and collecting it, which is making me comfortable ... In the end they charged me around Rs.1800/- saying that it is latepayment charges ... they never informed about the late payment charges... if that was informed i would have go to the bank again and check with them, why EMI was not getting deducted ... finally they are asking me to pay the late payment charges to get the NOC ... It is a worse bank.. DONT TRUST THEM ... INITIALLY THEY WILL BE SMILING WHILE TAKING FINANCE.. BUT THE END OF THE DAY THEY WILL MAKE YOU CRY.
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Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2015
IndusInd Bank Customer Care's response
Hi Raj, we sincerely apologize for the inconvenience caused. To further look into the matter, we would request you to share your detailed concern and contact information at [protected]@indusind.com so that our official can get in touch with you at the earliest. Thanks, Team IndusInd Bank
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    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
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