[Resolved] Indusind Bank — false commitment from sales executives
F
Faisal cool
from Pune, Maharashtra
Address:
Bangalore, Karnataka, 560043
Hi, my name is faizal, one o[censored]r executive called me to sale a credit card and i asked her that can i convert my complete outstanding amount to emi, executive said yes i can convert. Due to which i have taken credit card but now when i called to customer care ppl, they are telling i’m not able to convert my card amount to emi which is very shocking for me. I can not make complete amount in one shot. I want my outstanding amount to convert to emi. I can provide complete details of fe who has called me from bank to sale credit card including id no. Plz do the needful
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Jun 11, 2018
Complaint marked as Resolved
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
May 07, 2018
IndusInd Bank Customer Care's response Dear Faizal,
We sincerely apologize for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest
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